HARDLINE Chat 17+

Low standatds

This app has a great concept but really lacks quality. I had many problems with this software. Biggest problem is that messages that are sent are invisible and when you have 15 conversations going, you get aggravated. I've also had the problem of going into a conversation and getting locked in there (the back button disappeared).

Version 2.2.7 is not ready for ANYONE

In chat:
•Chat bubbles from both sender and receiver stack on the z-axis — making every text exchange illegible.
•Audio chat bubbles don’t play when touched.

With phone users:
•Attempting to initiate a live-chat with a phone user simply sends a blank message to the phone user— making them think an App user is just a phone user who doesn’t know what he’s doing —and the phone user rejects the connection.
•Phone users report receiving the request, but connections never go through.
•Voice messages from phone users stay in the upper inbox after being read and sometimes are duplicated.
•Similarly, phone users also report that App users are appearing in the national lineup more than once.

In general:
•App still crashes unexpectedly
•In short, this version needs a massive overhaul. Prior to iOS 11, the app used to work with occasional bugs and crashes (operational 85–90% of the time). This version is virtually unusable (dropping to 5–8%). I’ve been using this app for years and while I don’t like to look a gift horse in the mouth, I’d have to say that this horse needs a dental and orthodontic appointment— stat.
•The App Store link for user support doesn’t lead to a website that allows users to report bugs or concerns but instead to a page for acquiring new phone users.

Don’t update!

Updated the app - a mistake!
I’m required to sign in again. Filled in my email address and my password. Though there are no check boxes, I reviewed the app’s terms of service and privacy policies. Tapping the still gray Login button brings a popup that all required fields must be filled in before I can continue. I filled in the only two boxes available. Please fix!

Developer Response ,

Hi there,

Thank you for letting us know about this issue. We're working on a fix, but if possible, it would helpful to see what the sign in page looks like for you. If you're up for it, you could send us a screenshot at customercare@fmginc.com along with the version of your phone's OS. Thank you for your continued feedback.