Harris Teeter 4+

Neighborhood Food & Pharmacy

The Kroger Co.

    • 4.2 • 2.9K Ratings
    • Free

Screenshots

Description

- Mobile Pay is now accepted in store
- 3 ways to shop online: Pickup, Delivery, or Ship products directly to your home
- Leverage Start Your Cart to add to list or cart for 'Buy Again' and 'Recent Items'
- Add to list or cart for My Specials, Weekly Ad, and Savings Alerts
- Scan items in your pantry and add to list or cart
- Add order notes/select preferred substitutions
- Check-In via app with "On my way" or "I'm here"
- Purchase ExpressLane Membership
- Access digital receipts for in store and online purchases
- Same day delivery and pickup options
- View your VIC card and enroll in e-VIC for personalized savings
- View Savings to clip e-VIC digital coupons
- View Fuel Points
- Shopping lists improvements
- Link your VIC card for Together in Education (TIE) contributions
- Refill and transfer prescriptions to your pharmacy, schedule vaccine appointments

What’s New

Version 53.0

Thank you for continuing to shop with us. We've also made some general improvements overall.

We value your feedback. If you have a suggestion or need assistance, please contact our Customer Service Center at 1-800-432-6111.

Ratings and Reviews

4.2 out of 5
2.9K Ratings

2.9K Ratings

Cora Violet Halsted ,

App Review

I found the app slightly confusing and overwhelming overall. Delivery appeared to be “free” at the beginning of my shopping session only to find out during checkout delivery is through Instacart for an additional $10. It took a moment then to figure out how to “switch” all of my items from the delivery cart to the pick-up cart. I spent almost 45 minutes in the app, I’m sure the next time I use it will be more streamlined.
The search feature was most helpful as category/item selections seemed to dead-end with no clear direction how to get back to where you left off in a aisle or list.
The speed of the App gets 5 stars… I did not wait for pages to load, and could switch quickly between all other page/category/menus.

Spaughs ,

Disappointing update

I’ve been using the Harris Teeter for online shopping for several years now. This past week was the first time I’ve used the updated app & I’m really disappointed. It took me SO long to place my order because of trying figure out how to use it. I wasn’t able to see pictures of any of the items, just descriptions, which is not ideal. I wasn’t able to add items from the weekly ad to my cart as I used to do. Very time consuming to have to do a search for an item that is listed in the ad, then go back to the weekly ad to keep reviewing. Some of the items I buy regularly said “in-store only” and wouldn’t allow me to add them to my cart. The update no longer gives you the option to add a note for the shopper regarding the items. I did, however, like that you can see the status of your order now. I did not get a call or text that my order was ready, just had to check the status online. I don’t really mind that part, but I was not notified of any out of stock items prior to picking up my order & I didn’t get a receipt letting me know there were items out of stock either. I had to call the store after I got home to see if they missed one of my bags when loading my car or if there were a lot things out of stock… turns out they forgot to give me a bag & some items were out of stock. Better communication would be nice. I miss the old app.

lizdurham ,

Terrible new app!

The new app (released fall 2022) is a complete fail. The old app wasn’t perfect, but I was using it regularly for several years. With the new app, I tried shopping the specials, but they didn’t end up in my cart; I had to go back and search for them to get them in there. Then, after I placed the order, I got no text notifications (or phone calls) about when my order was being shopped, whether they made any substitutions, or whether my order was ready. Weirdly, I got an email, reminding me to pick up the order, and from there I could click to say I was on my way, but after that there was no notification that they knew I was on my way, so I still had to press the button at the call box when I got to the store. When the employee, who was very nice, brought me my order, he said, did you know we made substitutions? So they had made substitutions, the app just failed to tell me (also, I assume from his question that other people are having the same problem). Then I did receive a text link to my receipt (so it’s not like they don’t have my phone number). In addition: the VIC specials on the app were different than what I saw in the store. There’s no information about when a sale expires, like there was in there old app. You can’t ask for less that a pound of deli cold cuts or give special instructions. I’ll be switching to Wegmans.

App Privacy

The developer, The Kroger Co., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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