Hatch Sleep 4+

Updates Review: App update fixed previous complaint

Update: I wanted to update that I am again loving the app again. They now have an auto connect option that lets you default to the device you last connected to and bypasses the irritating additional screen a previous update added. I very much appreciate them addressing this issue. As my kiddo is getting older I’ve started using some of the ok to wake features and those are working great. I like how I can have multiple programs and try and nudge an extra 15 minutes of sleep out of her on the weekends. It doesn’t always work but that’s the kid not the device.

After the recent update you now have to start at the “looking for devices” screen every time. I was already lukewarm on the device because it takes a bit to connect EVERY SINGLE TIME even if you just used the app a moment ago and accidentally closed it, but ultimately liked it for the range of sounds and my plan to use it as an “okay to wake” clock in the future.

Their new + model is supposed to fix connection issue but that doesn’t help those of us with an existing model. Now their new update makes the user experience worse for existing customers. In the middle of the night, when you’re sleep deprived, now you have to take longer and click through an additional screen to access the app. I can’t recommend this to anybody if they don’t care about the user experience for existing customer.

Developer Response ,

Hi there,
So glad to hear that you are enjoying the app again! We always love hearing how we can improve, so don't hesitate to reach out to us at review@hatch.co if we can answer any other questions for you.
-The Hatch Team

I look forward to starting my day again :)

*AN HONEST REVIEW FROM A VERY HAPPY CUSTOMER*
…BEST IMPULSIVE PURCHASE EVER!

This alarm works wonders. Not only does it help with my sleep hygiene and winding myself down at night, it also (most importantly for me and my lifestyle) helps me to start my day off right. I’ve always stuck to the traditional blaring alarms and I didn’t realize it was the reason I woke up miserable every morning. Some people can tolerate using noise to wake up, I found that I am not one of those people. Even having my alarm be a song that I liked just didn’t work. I found that noise actually scared me out of my sleep and I woke up frightened. The Hatch Restore has completely changed how I wake up and by using this product I’ve learned what I need to start my day off right. The subtle, gradual light is so gentle that when I wake up it’s in a very natural way that my body can adjust easier to getting out of my sleepy state. The light tells my body that it’s morning time and the additional sound of the birds chirping makes me feel like they’re right outside of my window. It’s just a much happier way to wake up. Thank you Hatch for truly helping me to restore my sleep again and help me tackle my nightly struggles of winding down and my morning struggles of waking up. I feel like a whole new person ☀️

Missing simple obvious features, but okay

Update 8/22: Hatch customer service did reach out and I was sent a replacement for my malfunctioning device, which was nice. They were very responsive and they have made some improvements to the “beacons” … but I still think it was a bad idea to completely replace schedules/routines. So, I’ve updated review to 4 stars. One missing star for frustrating app experience at times, missing schedules, and lack of progress bar when playing a timed sound or story. No ability to queue sounds. “After this story is done, play white noise” … that doesn’t exist, and it should.

Original review:
I meticulously set up schedules for each scenario: weekday bedtime, weekend bedtime, no school, sick days, etc. now with the latest update, those were all erased with something called “beacons”. Why the well-known word “schedules” was changed to “beacons” is beyond me, but that’s beside the point. I’ve been trying to figure out how the $&@) to just create a custom schedule (sorry, “beacon”) for like 15 minutes now and it seems like, nope! If you can, it’s entirely unintuitive. This is awful. Completely disrupts my children’s sleeping regimen. Also, I bought two of these hatch plus v2’s about 6 months ago one just died on me. So now I have a doorstop and a useless night light. Neat.

Developer Response ,

We are so sorry to hear you have had difficulties with the Beacons feature. Our team would very much like to speak with you about your thoughts. Please reach out to us when you get a moment at review@hatch.co. We look forward to speaking with you further and finding ways to help everyone get a great night's sleep.