Screenshots

Description

The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the islands of Oahu, Maui, Hawaii, Lanai, and Molokai. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the county-specific trouble lines from the mobile application.

You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service.

In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly!

What’s New

Version 1.162

-Added outage map for the island of Hawaii

Ratings and Reviews

2.9 out of 5
21 Ratings

21 Ratings

Uhneluh ,

Login issues

I love being able to see my bill and be able to pay it on my phone. I just get really annoyed at the fact that if you press the back arrow it’ll make you re-login to your account. I just tried to do something with autopay and had to log in 5 different times. Wish it came with a finger print authorization or even just a remember me option. Its my phone, and my account so it’d be nice if it just kept me logged in all the time or at least only ask for my login info once every 20-30 minutes.

Nikolas MC ,

Nicer than android app

I wasn’t a fan of the app on Android system but I had recently switched over to iOS and this app looks nicer all together. However the payment system is still kind of funky regardless of operating system

Lover342 ,

Need a better app

The app is not very efficient. Their system declines my auto payments with Bankoh for no good reason so I ask for paper billing and then log into the app to pay by credit card every month. I can log in, and see my bill for the month but in order for me to pay I need to re enter account info and enter the amount I owe. You would think because you’re already signed in the system would know it already. I guess when it’s a monopoly there’s no reason to better your products.

App Privacy

The developer, Hawaiian Electric, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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