Screenshots

Description

Access and manage your policy with the HBF app.

With the HBF app you can take your health cover with you anywhere. Use the app to access your policy information, update personal information, view past claims and make a claim on-the-go. It’s your policy in your pocket!

When you log in for the first time, you’ll be asked for your HBF member number and password. You’ll then be prompted to set up a PIN, Touch ID or Face ID for an easier log in experience next time.

Don’t have an HBF digital account? We can guide you through the registration journey on the App.

For any feedback, please get in touch with us via email at mobile.app@hbf.com.au

What’s New

Version 5.4.47

1. Added new ‘Register for rebate’ feature
2. Added new ‘Edit rebate details’ feature
3. Added new ‘Edit Medicare card details’ feature
4. Added a maintenance screen for scheduled outages
5. Made various visual enhancements
6. Fixed some bugs.

Ratings and Reviews

4.5 out of 5
4 Ratings

4 Ratings

therese73 ,

Misleading

For ease of placing a claim this app gets a 5.
It gets a 1 overall because of the lack of communication in the description and prior to making a claim. At the END of submission it advises your claim will take 5 days to process, if I had known that at the beginning I would not have bothered as I needed to pay the bill (only 1 week's grace given). Upon speaking to HBF this is not the reality. I was advised from the call centre using the app can take 2-3 weeks for a claim to be processed.
The other functionality missing is you need to sign in each time. So you need to have your card with you?
Way easier to just go into a centre.

Information

Seller
HBF Health LTD
Size
22.5 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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