Description

HBO Max is a premium streaming app that combines all of HBO with even more must-see TV series, blockbuster movies, and exclusive Max Originals.

With unlimited access to thousands of hours of entertainment, we’ve got something for everyone in your family. So kick back in your comfiest loungewear and find your next favorite from one of our curated hubs including DC, the Cartoon Network Collection, Classics curated by TCM, Sesame Workshop, and more.

Here’s what’s waiting for you:
• All of HBO with even more critically-acclaimed movies, binge-worthy TV series, and all-new Max Originals
• Bingeable collections hand-picked by our editorial experts—not robots.
• One-of-a-kind kids experience with flexible parental controls.
• HBO Max Hubs devoted to beloved brands including the Adult Swim Collection, the Cartoon Network Collection, Looney Tunes, Studio Ghibli, Classics curated by TCM, Crunchyroll, and more.
• Download episodes and movies to your phone or tablet to watch offline, anytime.
• Up to five viewer profiles with customizable profile images.

Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current subscription period. Your iTunes will automatically be charged at the same price for renewal within 24 hours prior to the end of the current subscription period. You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase.

HBO Max is only accessible in the U.S. and certain U.S. territories. Some restrictions apply. ©2021 WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ is used under license.

For help, please visit help.HBOMax.com.
Privacy Policy: https://www.hbomax.com/privacy
Terms of Use: https://www.hbomax.com/terms-of-use
Manage sharing your data at: http://warnermediaprivacy.com/do-not-sell

What’s New

Version 50.25.0

We’ve done a little spring cleaning to take care of bugs and tidy up behind-the-scenes so you can enjoy a smoother streaming experience. Update the HBO Max app now and keep watching all your favorites!

Ratings and Reviews

2.9 out of 5
26.6K Ratings

26.6K Ratings

Al Fuego ,

Great catalogue , super buggy app tho

First the good. This streaming service really delivers for the price as far as content goes. The overall selection of movies and shows contains more a list movies than any of the other services and it’s not filled with overflow of b movies most other services seem to offer. Of course the HBO original content is always top bar. Hard to complain about the quality of material on here. Overall the movies stream just fine on my roku and iPad, and I don’t have blazing fast top dollar internet either.

Second, the bad. Man this app feels real buggy. The app loads slow, changing between genres loads slow(like one of those webpages with way too many advertisements on it). Even accessing the basic navigation moves slow. Every click left, right up or down just takes a minute to register, and once it does it fires off how ever many times you click, so only click the arrow once, then just wait for it to catch up. Finally I do not even attempt to watch trailers anymore, as it always crashes my roku. I sure hope HBO is tackling these issues as it seems I am not the only one.

Again I will say, I have no issues when it comes to the steaming of movies and shows, which to me is the most important thing. But for a premium app that’s in the $13 a month ballpark I would expect a better overall product. Adding a scene selection feature to movies would be very nice too.

Developer Response ,

Hi there, thanks for taking the time to share your feedback! It really means a lot as we're always working to improve our app. Your detailed notes are incredible helpful.

We'll make sure to send along your thoughts to our team. If anything else comes to mind, you can share more feedback at https://help.hbomax.com/feedback. Thank you!

inuchan ,

Download function is broken and has been for months.

I love HBO’s content, and I was very excited when it was announced that the app would allow downloads for offline viewing. However, I was very disappointed to discover that while you can download videos, if you try to watch them in airplane mode (say when, I don’t know, flying on an airplane), the app will let you watch for a while then suddenly freak out and become trapped in an endless loop of error messages as it repeatedly tries and fails to contact the server. This problem has been present for months and it appears no effort has been made to fix it.

Additionally, the app does not keep accurate track of how many videos you currently have downloaded. There is a global limit for the account of 30 downloaded videos, and if you want to download beyond that you are prompted to delete unwanted videos to stay below the limit. However, when you delete a few videos, the app continues to give you the same error message saying you can’t download more than 30 videos, and does not permit you to download.

The content on HBO is really great, but I primarily only have time to consume it on flights. It is frustrating beyond belief that this app gets so close to the desired feature a d then totally falls flat on its face in the execution.

Krissyb77260514 ,

Love HBO, but frustrating app

I’ve been a subscriber of HBO for years and I love HBO. I love the overall content, but since the new HBO Max app has rolled out, it has been one of my worst streaming experiences ever. I am a subscriber to multiple media streaming services and none of them do what HBO Max does. I use Chromecast to stream and after about 15 minutes into a movie or show I’ll get the “circle of death” as I like to call it. The app is trying to buffer, but instead of doing it once or twice, it continues to buffer for about every five minutes after that until the movie or show is complete. At first I just thought maybe it was my Internet or Chromecast but it’s been doing this for weeks now. It is definitely a fault or bug within the app and it is by far one of the most frustrating things to experience as a customer. Every time an update comes out for the app, my phone automatically pushes the update through and the non-stop buffering still continues to happen. I have no idea what to do but I know for a fact, if it continues to keep happening, I’m going to no longer be an HBO subscriber because it’s just not worth the frustration. With all the technology experts out there and all the money/resources that Warner has, I’m really surprised that this bug has not been resolved. I’ve read through other app reviews and it seems like I’m not the only person that’s experiencing this. Please fix this so you don’t lose anymore loyal customers.

Developer Response ,

Hi Krissy, we're happy to help! For the buffering, please try restarting your network (modem and router) if you haven't yet. You may also want to restart your device using the steps here itsh.bo/troubleshoot-mobile. If those don't work, please reach out to us at hbom.ax/contact for additional support.

App Privacy

The developer, WarnerMedia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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