HD Supply Easy Order App

Name: HD Supply Easy Order App
Rating: 4.8 (16071 reviews)
Author: HD Supply, Inc.

Easy, Accurate, and Helpful

Free · Designed for iPad

16K Ratings
Ages

4+
Years
Category

Business
Developer

HD Supply, Inc.
Language

EN
English
Size

126.4
MB

As one of the largest industrial distributors in North America, HD Supply offers 800,000+ SKUs featuring high-quality, name-brand, and propriety products — all available in just a few clicks! Winner of the Best Mobile App Award in 2020 and the Horizon Interactive Award in 2021, our app allows you to shop, search, and save on all your maintenance, repair, and operations (MRO) needs on the go. Enjoy access to your price, item availability, seamless reordering and more with free, next day delivery on most orders to most areas. Key Features: Stay Signed In No need to sign in repeatedly Order History/Status View and shop from your recent orders Frequently Purchased Based on your order history My quotes Manage your active quotes Saved Lists Access your favorite products Quick Order Replenish with a few taps Personalized Home Tabs Rearrange the tools you need Helpful Push Notifications Order updates & special promos Scan To Order Use a catalog SKU Number, bin label or photo, or take a picture of an actual item. Predictive Text Search Get smart search suggestions Need help? Contact us at 877-694-4932

Ratings & Reviews

4.8

out of 5

16K Ratings

Can’t order everything from app
08/28/2019

Twiztid Bowels
Won’t let me order blinds from app, I have to go online so I end up not using the app because most of my orders have blinds in them. I wish it would work for that, then it would be so handy to use & look stuff up

Developer Response
Hi there, If you go to the blinds product detail page and click on "customize" you should be able to customize blinds and order them right from the app. I hope that helps! If you continue to have any trouble with this, please reach out to mobileapps@hdsupply.com and we'll be happy to help you. Thanks!
Can’t order everything from app
08/28/2019

Twiztid Bowels

Won’t let me order blinds from app, I have to go online so I end up not using the app because most of my orders have blinds in them. I wish it would work for that, then it would be so handy to use & look stuff up
Developer Response 09/12/2019
Hi there, If you go to the blinds product detail page and click on "customize" you should be able to customize blinds and order them right from the app. I hope that helps! If you continue to have any trouble with this, please reach out to mobileapps@hdsupply.com and we'll be happy to help you. Thanks!
Maintenance lead, Lincoln property 20years
08/05/2021

maintenance1234
Hold things in shopping cart after you purchase. Slow to respond. It's important to always have pictures showing part/item accurately. You listed ice maker as a whirlpool part. What I got several times was GE icemaker I couldn't use. Delays in parts arrival, and appliances arriving damage is a big issue. When we order it's because people are waiting on these things to be fixed or replaced. "We lose money." Concessions have to be given to residents when we can't get what we need and in usable condition. It's not someone pulling the wrong part. Special orders like doors, cabinets, baseboard, appliances parts need to be speed up majorly. But, your service is better then Home-depot pro. I hope they don't do to you what they did to Wilmar.

Developer Response
Hello, I'm sorry to hear that our cart and search functionality didn't work as expected for you. We'd love to learn more so that we can work to fix these issues and get to the bottom of why your parts are delayed. If you wouldn't mind, please email us at mobileapps@hdsupply.com.
Maintenance lead, Lincoln property 20years
08/05/2021

maintenance1234

Hold things in shopping cart after you purchase. Slow to respond. It's important to always have pictures showing part/item accurately. You listed ice maker as a whirlpool part. What I got several times was GE icemaker I couldn't use. Delays in parts arrival, and appliances arriving damage is a big issue. When we order it's because people are waiting on these things to be fixed or replaced. "We lose money." Concessions have to be given to residents when we can't get what we need and in usable condition. It's not someone pulling the wrong part. Special orders like doors, cabinets, baseboard, appliances parts need to be speed up majorly. But, your service is better then Home-depot pro. I hope they don't do to you what they did to Wilmar.
Developer Response 08/09/2021
Hello, I'm sorry to hear that our cart and search functionality didn't work as expected for you. We'd love to learn more so that we can work to fix these issues and get to the bottom of why your parts are delayed. If you wouldn't mind, please email us at mobileapps@hdsupply.com.
Needs lots of work
07/22/2024

jahnierach
App still displays out of stock and unavailable products, sometimes not alerting you to the fact until you’re in checkout. Search terms are restrictive and difficult to guess, adding far more time to what should have been a quick order. Even searching “vacuum” does not bring results for wet vacs. Light bulb lengths are in inches at times and feet at others so searching requires multiple attempts for successful shopping. Takes far longer to complete an order but easier than the website. Meh.

Developer Response
Hi there, we are working on both web and app to indicate unavailable or out of stock products earlier in the experience and provide alternatives and apologize for the current experience on certain products.Our search, suggested search terms and filter/sort should help you find what you are looking for fairly quickly. For your example....if you type "wet vacuum" rather than "vacuum" you will immediately get the results you are looking for. Light bulbs are in different lengths due to the usage and fixture i.e. lamp with bulb in inches vs a fixture that requires a linear bulb (in feet). If you need help navigating or finding specific products we would be more than happy to help. Please reach out to us at mobileapps@hdsupply.com
Needs lots of work
07/22/2024

jahnierach

App still displays out of stock and unavailable products, sometimes not alerting you to the fact until you’re in checkout. Search terms are restrictive and difficult to guess, adding far more time to what should have been a quick order. Even searching “vacuum” does not bring results for wet vacs. Light bulb lengths are in inches at times and feet at others so searching requires multiple attempts for successful shopping. Takes far longer to complete an order but easier than the website. Meh.
Developer Response 08/01/2024
Hi there, we are working on both web and app to indicate unavailable or out of stock products earlier in the experience and provide alternatives and apologize for the current experience on certain products.Our search, suggested search terms and filter/sort should help you find what you are looking for fairly quickly. For your example....if you type "wet vacuum" rather than "vacuum" you will immediately get the results you are looking for. Light bulbs are in different lengths due to the usage and fixture i.e. lamp with bulb in inches vs a fixture that requires a linear bulb (in feet). If you need help navigating or finding specific products we would be more than happy to help. Please reach out to us at mobileapps@hdsupply.com
Maintenance supplies
10/11/2023

speed walking
Most of the time you can get the parts needed quickly and efficiently. If your having trouble getting parts a rep for HD Supply is ready and willing to help. After adding mobile app it’s super easy and quick, so your right back to work
Maintenance supplies
10/11/2023

speed walking

Most of the time you can get the parts needed quickly and efficiently. If your having trouble getting parts a rep for HD Supply is ready and willing to help. After adding mobile app it’s super easy and quick, so your right back to work

We've made some enhancements to our Customer App; please reach out to mobileapps@hdsupply.com if you have any questions or concerns.

Version 2.42.0

Oct 8

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics