HDFC ERGO Insurance App 4+

Name: HDFC ERGO Insurance App
Rating: 4.3 (69 reviews)
Author: HDFCErgo

HDFCErgo

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- 4.3 • 69개의 평가

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설명

Manage all your insurance needs at one place with the HDFC ERGO Insurance Mobile App.
The HDFC ERGO Mobile App lets you access you policy details anytime, anywhere through your smartphone. You can locate nearby network hospitals & garages, view your Health Card, track claim status, find answers to all your policy-related queries and get many more benefits with the user-friendly HDFC ERGO Insurance App.
We’re always looking for ways to give you the best mobile app experience! Our new version of the HDFC ERGO Insurance App App takes convenience to next level with its improved user interface, easy login and additions of new services & utilities.

HDFC ERGO Insurance App Features:

• Unified view of policy and claims
• Geo co-ordinates-based location search linked to Google maps for cashless hospitals, network garages and branches
• Link new policies and non-HDFC ERGO polices
• Quick access to towing and ambulance contact details
• View and E-mail Health Card
• Contact information of branches and customer care available at your fingertips
• Product information & FAQs
• Book your doctor's appointment, search a diagnostic centre and get connected with more than 7000+ Cashless Network hospitals.
• Tele clinic with online consultation

Services:

• Register and track claims
• Sync data and get updates at regular intervals
• Get quotes and buy new policies
• Renew policies and set up renewal reminders
• Create service requests for changes in policy details
• Check renewal premium

Utilities:

• Login using a registered mobile number
• Tag and store important documents with eLocker
• Receive regular wellness tips
• Get insights into how you drive with Drive Safe

Required Permission:

• Contacts/Phone - Add/Call emergency contact from the "HDFC ERGO Insurance Mobile App" app to your phone contact list
• Camera/Storage - To capture a photo or pick an image from the gallery in order to upload images in claim registration, e-vault, and other modules
• Location - Show nearby location services like cashless network and other modules
• Overlay - To show notifications over the app while the application is in the foreground and to avoid unnecessary notification status bar

Health App integration :
- If the user has a health policy and when they click on steps from the Dashboard screen, the Application will ask for Health App Permission in order to access the Health App data.
- By allowing special permission to track your steps and calories users will get rewarded. They can get discounts on the bases of their daily steps and calories.
- HDFC ERGO Insurance app uses health data from your health app.
- HDFC ERGO doesn't use anything else from the health app
Note: HDFC ERGO does not create any data. It simply reads data from the health app and processes the data to show your physical activity details.
Privacy policy details: Visit https://www.hdfcergo.com/disclaimer-and-privacy-policy/dpp for more information.

About HDFC ERGO:

HDFC ERGO General Insurance is a joint venture between HDFC Ltd. and ERGO International AG, the primary insurance entity of Munich Re Group. The company offers a range of general insurance products in the retail space, like Motor, Health, Travel, Home, and Personal Accident Insurance, and customized products like Property, Marine, and Liability Insurance in the corporate space.

2024년 3월 26일

버전 5.0.29

- Security Updates.

4.3/5

69개의 평가

Ok

It was easy to purchase the police

Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors.

Take it easy! :)

Disappointed with Limited Login Method

While app prides itself on a streamlined mobile number login, the decision to exclude email login options is perplexing. In an age where email addresses are integral for communication and account recovery, the app’s singular focus on mobile numbers feels restrictive.

The real letdown comes when attempting to update your mobile number. Despite the initial online allure during the insurance purchase, users are now required to physically visit a branch for a seemingly routine task. This not only contradicts the app’s digital promise but also adds an unnecessary layer of inconvenience.

The absence of a customer care option for mobile number updates is a glaring oversight. For an app that emphasizes mobile-centric access, the lack of a virtual solution for an essential account detail raises questions about user-centricity and adaptability.

As a nri customer, i lost access to my mobile number and now i have no other option to login , customer care people have no clue about application and asking to update details going to nearest branch.

App is very slow and buggy

App is slow and laggy. I was not able to put an underscore in my email ID !! It allowed me to put other symbols like dash : hyphens but just did not take underscore !!

Also it does not open up various links when I click even on the Home Screen like adding a medical policy to my profile.

Hi Sir/Ma'am, We apologize for the uncomfortable experience, and trust us we want the best experience for you. Therefore, we are keen on understanding your concerns. Please write to us with a screenshot of the error at "contactsupport@hdfcergo.com", along with your registered mobile number, and we will be right on it. Take it easy! :)