- Introducing Coupon Code
- Push Notifications to inform customers about offers
Ratings and Reviews
Not user friendly
I am writing this review in hopes that the HBNO will read it.
I downloaded this app because of the 20% off coupon. I have not ordered through this company yet. I started to place an order on the website then decided to change it to the app. (The coupon)
This review is in regards to the app NOT the company.
NAVIGATING: The app is difficult to navigate. While shopping, there is no home button. I had to push ‘back’ on my device more then 20 times to finally get to the home page. There should be a home button on every page. Especially if you want your customers to look at the sales after they have shopped.
SEARCH: On the top of the screen, there is a search button. When you click it, it takes you to search. Type in the search... but... if there was a previous search, it’ll take you there Instead. Unless; you delete the search then go back to the search area to type in the search parameters. Inconvenient.
SCREEN ROTATE: Also, the app does not rotate on the screen Fine for an iPhone or mini ipad. But... for the larger iPad Air pro, it is not. I have a keyboard. It is not easy to type something when the screen stays sideways. The app description states that it works on my ipad, but apparently.. not so much.
CHECKING OUT: When trying to check out... i put in my shipping address. I then selected the button “billing address same as shipping” and then it disappears. Putting in the billing and shipping address is difficult. I attempted to call the company but they had already closed. Now I am unsure if I will place an order because of the difficulties. Waiting over the entire weekend (more because it is a holiday weekend) for help to shop or order... just tells me to shop elsewhere. I need to trust the company I am shopping with. Especially when I order high volume. The app not working correctly does not build that trust.
SHIPPING: In the app description it state free shipping on $50. + orders. Unfortunately, the app would not honor this and instead, only offered free shipping if over $100.
Again... I can’t say that the company is positive or negative because i haven’t placed an order with them. The app needs to be more user friendly. I will change this review to a more positive one in the future if the app is fixed. Again.. the low star rating is for the app NOT the company.
- IL Health & Beauty Natural Oils Co., Inc.
- 34 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 IL Health & Beauty Natural Oils, Co. Inc.
With Family Sharing set up, up to six family members can use this app.