Healthfirst NY 4+
Health Insurance for NYers
HF Management Services LLC
-
- Free
Screenshots
Description
Healthfirst members can:
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
What’s New
Version 1.57
At Healthfirst, we're committed to giving you the best app experience. In this release, we feature:
• Technical improvements and upgrades to ensure the quality of our app
Ratings and Reviews
Paying my bill is missing
So you created an app with like a bunch of good things like viewing my ID, customer service, finding a doctor and even human resources with a lot of info I barely use, and that’s awesome, but I can’t use the app to pay my bill every month? What’s the point? When I go to the site on my phone to pay, I go through 4 different windows your site opens up to me until I can get to the pay my bill option (and sometimes that doesn’t work either - tells me to come back at later time smh). It’s a basic! Not sure why you made it so complicated to pay you. Don’t you want money right away? Please add this feature to the app and make our life easier! Thank you!
Developer Response ,
Good news! Payments are now available on our app. Log in today to see what features are available—premium payments, due date and balance information, autopay option, and more.
Work In Progress
App will still not load completely in English. Can no longer view claim details!!! App has been completely fixed. Everything works perfectly! Thank you very much.
Developer Response ,
Thank you for notifying us. Please email mobile-feedback@healthfirst.org to get help from our team. We’re committed to giving you the best app experience.
Nice app
This app is great, however I had issues in the beginning to be able to access my account. I tried twice with customer service and it seems like these customer service reps are incompetent. One told me they will call me back and never did. The other one told me I can’t login because I have to call NY State of Health to get access. She also said I can’t use my online credentials to login, which is incorrect. I was able to finally login when I used my online credentials. PLEASE TRAIN YOUR REPS BECAUSE THEY SEEM TO NOT HAVE ANY KNOWLEDGE ABOUT HOW TO ACCESS THIS APP. THANK YOU
Developer Response ,
Thank you for notifying us—we’re here to help. Please email mobile-feedback@healthfirst.org to get help from our team. We’re committed to giving you the best app experience.
App Privacy
The developer, HF Management Services LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Search History
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- HF Management Services LLC
- Size
- 155.7 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 14.4 or later.
- iPad
- Requires iPadOS 14.4 or later.
- iPod touch
- Requires iOS 14.4 or later.
- Languages
-
English, Simplified Chinese, Spanish
- Age Rating
- 4+
- Copyright
- © Copyright 2022 Healthfirst Inc.
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.