Screenshots

Description

HealthJoy is a first-of-its-kind employee benefits experience platform. We make understanding and using your company’s health benefits simple, quick and easy. With your membership, you’ll get unlimited access to:

• Healthcare concierges that make appointments, answer questions and more

• Online medical consultations with prescription writing - 24/7

• A personalized benefits wallet will your company’s benefit cards

• Get recommendations for an in-network local doctor or facility

• We can explain and advocate on your behalf for medical bills

• Discover savings for your prescriptions

NOTE: You must have a company-sponsored membership to use HealthJoy.

What’s New

Version 2.18

Behavioral health services are in high demand. As a result, we’ve added a support phone number to the behavioral health scheduling screen should you need help finding a provider with availability. To access behavioral health services within the app, tap Therapy & EAP from the menu and select Talk to a Therapist.

Ratings and Reviews

4.9 out of 5
1.5K Ratings

1.5K Ratings

MWC427 ,

Efficient and Recommended

My mother told me about this app for our health insurance plan and I had never used it until recently. I had noticed I was being overcharged for copays at my local doctors office and was on hold for half an hour before remembering I had this app! I submitted some pictures of my bills and within a few days they had accessed my claims, gotten in touch with the office billing department for me, and have notified me of the errors made. They got me a refund for everything I was overcharged for and it took me no longer than 5 minutes to provide the info they needed without making any calls in the process. They have been efficient in helping me find providers in my network and answering any and all questions I’ve had. I really recommend this app and I believe it will save lots of people time and unnecessary frustration/confusion!!

Elphaba2852 ,

So Frustrating!

Honestly do not waste your time here. It would take less time to go see your regular doctor. I am not normally one to review since I’m pretty patient and understand things happen but wow this has been an awful experience! There’s been so much run around.
There’s no quick explanation I can give, so here’s the full story:
When they first called, I couldn’t hear anything on the other line. No big deal, I get that glitches happen. But when I got a call saying they’d tried calling back and I wasn’t answering when the doctor called, I started to get a little irritated. I wasn’t getting any calls. They called later to give me the same speech. I was like please just connect me since obviously they’re not getting through. When I was connected I could barely hear the doctor, so I wasn’t even sure who I was talking to. He seemed to get irritated with me, and then just prescribed me something, I’m not sure what, and hung up. Mind you, I’m at work while this is all going down. I have to keep getting up from my desk on a very busy day to take care of this. Then, my phone starts absolutely blowing up. Call after call. I reject them because I’m very busy and tired of the back and forth, but they keep calling. After about 8 rejected calls I answer. And of course, there’s nobody on the line. Never never using this app again. Horrible experience.

Bplmilo28 ,

Honestly impressed by this app

This is the first time I’ve had a health insurance or health care app that is so useful. I am honestly impressed. I have used it to find several new doctors, I use the insurance card “wallet” as my keeper of insurance cards, as it’s intended, and it works well. The chat feature is really well designed and the progression of questions and responses are appropriate and well-structured. I think the only thing I would improve is that I don’t think the navigation within the app is super intuitive. I sometimes find myself clicking through random screens before I remember how to get to where I’m trying to go. Other than that little thing, this is an incredibly useful tool and I’m so glad I have it.

App Privacy

The developer, HealthJoy, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like