Easily access your Healthy Paws customer account with the Healthy Paws mobile app. When it comes time to submit a claim, simply take a picture of the invoice and submit it via the app—no paperwork necessary! Most claims are processed within two days and you can check your claim status anytime via the app.
Use the Healthy Paws app to:
- Submit a claim by taking a picture of your invoice
- Check claim status
- Manage your account
- View messages on the status of your claims or policy
- Update your personal information, billing information, and claim reimbursement preferences
- Refer a friend and we'll donate $25 on your behalf to help homeless pets
Healthy Paws’ top-rated pet insurance plan for cats and dogs provides coverage for injuries and illnesses. Peace of mind with pet insurance means you can focus on getting your pet optimal veterinary care in times of need. The plan is easy to understand, lets you visit any licensed vet, and reimburses you quickly. Coverage includes new injuries and illnesses, emergencies, genetic conditions, and much more and has no limits on claim payouts for the lifetime of the policy.
Fixes crashing issue
Ratings and Reviews
Current policy holder
My almost 6 year old dog has been insured with Healthy Paws since he was 6 mos old. The insurance has been of great service since he suffers from skin allergies and requires medication. I’ve also submitted claims for toxicity cases were he has been hospitalized for days. I’ve never had an issue with my reimbursements and submitting my claims was as simple as uploading a picture of my vet bill using the up. The company’s follow up for additional medical records when more information is needed to assess the claim has also been a simple email with the requested information. I would give them 5 stars for their coverage and responsiveness. However, lately the app shuts down when I open it and submitting vet bills is now non-existent through the app. And for that reason I give them 1 star because I can’t give the zero. PLEASE FIX IT NOW!
I’ve had this insurance for 9 years for my two dogs and it has been a life saver. One dog has had two knee surgeries and numerous stomach and eye issues over the years. The other dog recently needed an MRI and spinal tap. I have never had to hesitate about the expense of their care because of Healthypaws. Reimbursement has always been fast and on the one occasion I disputed a claim reimbursement it was reviewed and paid.
To avoid disappointment and or frustration get your pet covered when they are young so you avoid preexisting conditions being excluded. Pick the highest deductible you can afford and familiarize yourself in how to submit a claim. I have found their customer service to be exceptionally kind and thoughtful.
THE WORST PET INSURANCE
delete this app and cancel this insurance ASAP. My cat died months ago and his hospital bills cost over $3k. I’ve sent every record and invoice to the company and they keep losing them and saying they haven’t received them. I’ve tried calling customer service 3 times and every time it’s a nightmare of them having absolutely no idea what’s going on, promising me they’ll figure it out, then not hearing from them for another month. I would actually be surprised if I get anything from them at this point. on top of that they keep charging us our monthly even even though our cat is dead. SAVE YOUR MONEY AND YOUR SANITY. dealing with this while mourning my cat has been an absolute nightmare
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- Contact Info
- Usage Data
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- HEALTHY PAWS PET INSURANCE
- 120.9 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © Healthy Paws Pet Insurance