Screenshots

Description

The first in-home hospitality and experiences platform designed for the future of living. Alfred is changing the way you take care of your home and connect with your community. Through the app you can you easily book home services like grocery delivery and home cleaning while also getting access to exclusive events and virtual classes.

WHAT WE DO

Human-powered help: A team of people you know by name, dedicated to anticipating and fulfilling your needs.
Personalized services: A range of in-home and on-request services designed to simplify and improve your life.
Technology to power your building: An industry-leading technology platform that keeps you and your building in sync.


HOW IT WORKS

1. Sign up in the app to see if you live in an Alfred building. (If you don't, let your property manager know!)
2. Use the app to ask us for help.
3. Come Home Happy with your to-dos done.


SOME QUICK STATS

- More than 1 million requests completed.
- Alfred Home Managers and Hospitality Specialists are W-2 employees of the company.
- Hello Alfred named one of Fast Company's Most Innovative Companies in the World 2018, 2019.
- Operating in more than 20 major U.S. cities, including NYC, LA, DC, SF, Chicago, Boston, and Dallas.


WHY HELLO ALFRED

- We combine the ease-of-use of an app with the ingenuity of a dedicated Hello Alfred team member.
- Our platform gets to know you better over time so we can anticipate your needs and personalize your service.
- We source, vet, and verify the best vendors for your area.
- We conduct rigorous background checks and best-in-class training for all Alfred Home Managers.


WHAT OUR MEMBERS ARE SAYING

"I don't know how you do it, but you make me look forward to Mondays!"
- Jona C., Alfred Member

"[Hello Alfred] has really changed our New York experience and our lives."
- Sarah T., Alfred Member

"Hello Alfred was there when I needed them most. I ended up in the hospital unexpectedly and my Alfred came to fill my fridge, get my prescriptions and took care of everything I needed without thinking twice."
- Kirsten J., Alfred Member

"Having my laundry, groceries, and packages taken care of for me allows me to maximize my weekends. I think one of the other reasons Hello Alfred is so useful is that it removes 100% of the cognitive load of chores."
- Josh C., Alfred Member


QUESTIONS, CONCERNS, FEEDBACK?

We want to know! hi@helloalfred.com

What’s New

Version 2.11.0

Bugfixes and improvements

Ratings and Reviews

4.8 out of 5
1.9K Ratings

1.9K Ratings

wjl58 ,

Move in day was a success thanks to Hello Alfred

I moved in to a new apartment on Friday and “Hello Alfred”’s Mo was there to let in the cable and WiFi installer, let in the new TV set up team, let in the land line installer, and let in the handyman to re-assemble my desk once it was moved. Thanks to Mo everyone got in when they needed to and cable, WiFi, TV and desk were up and running by the end of the move. In addition, Mo provided some home organization assistance for the master bedroom, master closet, and master bathroom that enabled me to get a good night’s sleep after a very long move in day. Thanks again to Mo and Hello Alfred for making move in day a super success!!! I would not have had a smooth move in without Hello Alfred!!! I am sold on the outstanding value and service and have already issued some new requests for my first official service this coming Wednesday!

Luvdamusiq ,

Very Slow response time, horrible communication

I live in a building where this service is offered. I have yet to have an experience with them that makes me want to continue. They are also closed on weekends. So, What’s the point...
The very 1st time I contacted them for a service they took so long that even my leasing agent recommended I use task rabbit. And i did!
I decided to give them another chance when I needed assistance putting some furniture together, and the same thing.... they take hours or sometimes days to give you simple “yes or no” answers. The last straw I contacted them a week in advance for moving services and the same ongoing problem with the response time. I didn’t get a solid confirmation until the day before the move. It left me feeling uneasy and stressed the whole week. To add to that the movers they got me were booked for 3.5 hrs and they charged me for 4. Stating that since it’s by the house they had to do 4 hours, but why not 3? It’s also not hard to do half time, i charge by the hour for my work and never round it off. It makes zero sense.
To be honest I could have facilitated it all much quicker and not be over charge. You guys have ALOT of kinks to works out if you ever want me to use this service again!

bythebay10 ,

Working tirelessly to keep you happy

If your building has Alfred or you are able to subscribe to it (not sure if they do solo subscriptions anymore?) then I highly recommend it! For busy professionals it’s a true lifesaver to never have to worry about grocery shopping, mailing that package before the post office closes, finding a reliable housekeeper and getting them to actually show up and clean, etc. Loving the new services I’m seeing in the app lately including smaller spot cleaning and breakfast options. The Alfred service team also works fiercely to make sure everything goes smoothly. They read and respond to all feedback and any help messages you send through the app. Kudos to Jon for answering at all hours!

App Privacy

The developer, Alfred Club Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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