HelloWell is a suite of solutions for everyday access to health and wellness. We at AdventHealth focus on bridging the communication gap between people; helping you create and maintain relationships with your care team.
HelloWell is integrated into your AdventHealth physician and facility portals allowing you the ability to message your physician, request prescription refills, download visit summaries, view lab and imaging results, and pay your bills. HelloWell is your personal healthcare compass, helping you navigate through all your medical and wellness needs.
Minor bug fixes
Ratings and Reviews
Nice in though, Frustrating in practice
For all the wonderful things and info this app provides, one glaring issue frustrates me beyond belief. Multiple time I have tried to message my doctor, and the app just clears the message.... losing everything I’ve written. For someone who’s trying to reach their doctor about a health concern, little can be more frustrating. Multiple times now, I don’t know whether to scream or cry... but I’m guess I’m keeping my concerns about my health to myself.... hope it’s not serious. PLEASE FIX THIS!
UPDATE: they did email me in response to this review, and said they are working on resolving it. So that means a lot. Will update my review after an update is available.
Developer Response ,
iMikey, we appreciate your comment and we apologize for the inconvenience. We are working on a fix for this issue.
Needs provider name search
The Advent Health system took over my doctor so I started using HelloWell and my first impressions were 5 star. It folded in an er visit from 4 years ago into my health records. Impressive.
I then tried schedule an appointment with my doctor.
I went through the menu choices. When I got to the provider selection a never ending list came up to scroll through. There may have been a thousand names there.
I started through the list looking for my doc.
I found the area of the list where I thought she would be and she wasn’t there. In the Jennifer section.
I went back because I saw a list of DR so I looked under DR Jennifer, no luck.
I then thought ah I should look at JENNIFER
and there she was.
I selected her name and another screen came up. Where?
Two offices of Advent Health came up.
No address information was provided. I picked one and was told my provider was not available for online scheduling.
I settled for 3.
Fixing the name list is a massive data issue and not an app issue but the app needs a name search.
Works as long as your doctor updates his side.
Funny thing just happened to me. I opened up this iPad application and it gave me an error saying my browser was not supported. I wasn't using a browser. I was using this specially designed app. Ha ha. Fix it.
So far I have not seen a reason to use this app. It only has shown me the results of a visit that I already know about. I think this is just a scraper for more information to sell.
- Adventist Health System Sunbelt Healthcare Corp
- 28 MB
- Health & Fitness
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Medical/Treatment Information
- © 2019 HelloWell
With Family Sharing set up, up to six family members can use this app.