This app notifies client real-time of any new leads added by HelpDesk247 chat agents and allows user further management of the lead. Clients can easily add and manage their own leads as well.
Don’t let your customer bounce off your pages, offer them live help on your website and make sure you secure the sale or resolve customer service issue the first time round. We provide outsourced Live Chat Service for your website. Our professional website chat operators will take care of your clients 24 x 7 as if they were your own staff. While you focus on your business and profession, we staff your website 24 x 7 with our live chat operators who can provide primary sales and customer service to your visitors, which are forwarded to you for further followup.
The Apps and CRM are synced, so you can easily manage the leads via a computer or mobile device on the go. You can manage multiple websites through a single login.
You can add your own offline existing and future clients and manage everything through a single App and synced CRM.
Features of App
Realtime Lead Notification Synced with the CRM.
Update Lead Info.
Update Statuses - New, Prospecting, Qualified, Closed etc.
Add Notes, Add Tasks, etc.
Upload Docs & Images.
Add your Own Leads.
Realtime Reports & Stats.
With Family Sharing set up, up to six family members can use this app.