HelperHat – Live Chat Support 17+
24/7 AI Customer Support
Nunuworks, Inc.
Designed for iPad
-
- Free
Screenshots
Description
HelperHat simplifies AI customer support for your team with instant notifications, conversation management, spam filtering, contact management, and insightful analytics.
Simplify your business’s customer support experience with HelperHat’s AI-powered representative. The HelperHat mobile app is designed to help your team manage customer inquiries swiftly and efficiently. With real-time notifications and simplified conversation management, HelperHat ensures that customers get accurate and timely responses whenever they need assistance.
Key Features:
- 24/7 Customer Support: Support your customers around the clock using AI-powered responses and live chats.
- Instant Notifications: Never miss a customer inquiry with real-time push notifications for live-agent requests and new messages.
- Spam Filtering: Keep your inbox clutter-free by automatically detecting spam messages with AI analysis.
- Contact Management: Access customer contact details instantly to provide personalized customer support via email or phone.
In-Depth Analytics: With AI-powered analytics, monitor and gain actionable insights into your customer satisfaction rates, resolution rates, and other key metrics.
- Seamless Collaboration: Empower your team to manage unlimited customer inquiries with AI-powered responses and self-assigned live chats.
Elevate your business’s customer support experience with HelperHat and stay connected with your customers anytime, anywhere.
Important Information: HelperHat's mobile app is a free companion app designed for businesses already using the HelperHat web app. It is intended exclusively for existing team members of subscribed businesses. New accounts cannot be created through the mobile app, and it does not support business subscription or billing management.
Getting Started: Simply download the app and sign in using the email linked to your business’s active HelperHat subscription.
Privacy Policy: https://helperhat.com/privacy
Terms of Service: https://helperhat.com/terms
What’s New
Version 1.10
We've fixed some bugs and made some minor improvements to help you provide better customer support with HelperHat! Here are some new updates:
- Trusted Domains: Disallow HelperHat to only appear on domains you trust.
- Improved Interfaces: Forms pages have dynamic backgrounds
- Website URL: Ability to edit main website URL whenever needed
- Reorganization: Settings & Account pages are organized more naturally
Ratings and Reviews
Very helpful
The app makes it easy to manage conversations. I get timely notifications and never miss live agent chat requests.
App Privacy
The developer, Nunuworks, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Nunuworks, Inc.
- Size
- 64.3 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+
- Copyright
- © 2024 Nunuworks Inc.
- Price
- Free