Helpling - Book Home Services 4+

Find your local cleaner‪.‬

Helpling GmbH

Designed for iPhone

    • 4.2 • 22 Ratings
    • Free

iPhone Screenshots


Helpling is an innovative online marketplace, helping you to connect with insured domestic cleaners. With our app, you can find and book insured domestic cleaners in your area and conveniently manage your bookings. Simply create a profile or use your existing Helpling customer details to access the app. The Helpling app is only available for customers in Germany, France, United Kingdom, Ireland, Netherlands, Italy, Switzerland, Australia and Singapore.

** How Helpling works **

1. Enter your postcode to see if there are any cleaners in your area
2. Choose frequency, duration and date
3. Enter your contact information
4. The cleaner will attend on the agreed date once confirmed

- Features -

+ Convenient booking process: To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with insured cleaners available for your appointment/s.

+ Profiles of cleaners: When making a new booking, you'lll see profiles of the available cleaners, including ratings and reviews from current and previous customers.

+ Overview of all your appointments: See all your upcoming appointments to help you plan your schedule.

+ Reschedule your appointments: You can now amend your appointments individually or in bulk.

+ Chat with your cleaner: You can chat with your cleaner at anytime using our integrated chat feature.

+ Secure online payments: Pay securely with any major credit/debit card. You’ll receive your electronic invoice via email after the payment has been processed.


For more information please visit or contact us via email:

What’s New

Version 7.0.0

Bug fixes and stability improvements

Ratings and Reviews

4.2 out of 5
22 Ratings

22 Ratings

JDALaRose ,

Sloppy app.

Main view extends off the edges of the display. Does not accept ApplePay.

Have to type in credit card number, expiry and security code manually.

App design does not inspire confidence in quality of the services that they’re selling.

Steve_SGP ,

Unethical company - please do not use

I have used the service three times and have had a good experience with the service each time. However, the company has scheduled appointments that I didn’t request multiple times. I have canceled those appointments but somehow they reappear. I have told a customer service representative to cancel but that person did not follow through. There is no way to delete your credit card information once you’ve inputted it in the app. I would advise that you stay away.

Gammonora ,

Barely functional

The pool of cleaners can be very small and very inexperienced. Most have so few reviews it’s not helpful.

The software however is the truly bad part. It’s difficult to use. Buggy and will only let you schedule for two week intervals. I did eventually find a great cleaner but I generally have to schedule with them not using the app and then just use the app to pay. It’s difficult for me and the cleaner. Using a normal payment app would be easier.

App Privacy

The developer, Helpling GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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