Helpr has been a great benefit to help me with very unexpected and high costs of home health care for my adult family member. The app is very easy to use, and I was able to upload my own provider easily. In a time where many other parts of the process felt out of control, this has been a great peace of mind.”
I love the idea of being able to book a vetted sitter without too much of a notice. The app quotes being able to hire a sitter with as little as a 3 hour notice.
However, the multiple times I’ve used the app that has NEVER been the case. My husband and I have been trying to book a sitter for Friday since Monday morning. It’s now Thursday and we still do not have a confirmed booking. Other times we have booked with them, we usually need to send several follow up messages asking if they’ve found us an available sitter yet.
If it weren’t for my husbands work subsidizing a majority of the Helpr cost, I would 100% not recommend this app to anyone.
Super responsive, kind, helpful customer service support, makes all the difference when it’s our kids we’re talkin’ about!
Annoyingly inefficient app for submitting reimbursement (no option to submit from PC!). No option to save centers for multiple claims, no option to key in numbers (have to scroll), no option to duplicate claims and only adjust the date or some other small detail. App forces you to go through the same prompts over and over again submitting the exact same information. Whoever designed this has not done sufficient real world testing.
Was great to have this app to secure help for my mom living in another state, during vivid lockdown. Was easy to upload my own preferred local help, as well as their network of helpers.
My son has been taking chess and English online classes thru Helpr while I’m working in my office, and that is one of the best things happen during the pandemic.
I absolutely love this app. It is user-friendly, efficient, and beautifully clean to look at. If you are someone who ever needs childcare, I highly highly recommend helpr. It has truly changed my life.
Been nothing by great! The app is easy to use. Customer service reps are knowledgeable & helpful. The sitters are all about the kid(s). An overall great experience!
The Helpr App has been so easy to navigate and I love being able to access my network in one place… brilliant!
I am so grateful my friend turned me on to this lifesaving app! I needed a sitter last minute and Helpr really saved the day. The sitter was great, the kids were happy, and I was relieved! I will definitely be using them again!