Hero: Medication Manager 12+

I have used HERO for more than 3 years now and it’s been a game changer. I don’t miss any of my scheduled meds and moreover it’s so convenient. I have it in my kitchen and when I get my morning tea or dinner it’s there to remind me to take my next dose of meds. I would highly recommend it to anyone who is on multiple medications and wants to make their life easier. Moreover, customer support for HERO is excellent. Every time I have called them, their response is quick and courteous. Lately, the device started giving me trouble. One call and the customer support quickly did the troubleshooting. When that did not work, they promptly sent me a replacement device. There may be other competitors in the market but I would choose HERO every time just for their amazing customer support. I need to take meds every day and need a company that will be there to back me up and help troubleshoot when and where I need it. Thanks HERO!

Thank you for being a loyal member for over three years! Great to hear your Hero journey has been smooth sailing! We'll make sure to let the team know your feedback.

My father has been using Hero for over a year now. We set him up based on my mother in law’s success with the device. My father has Parkinson’s and lives independently with my mother; they are both in their late 80s.
Last week my mother was hospitalized leaving my father alone at home and my visiting daily to check on him. Yesterday I received notification that he had not taken his morning medication, after giving a reasonable time to take the medication I decided something was wrong and I needed to head over only to find him on the ground with his head busted open. Less than four hours later and hundreds of miles away my mother in law fell. Hero saved them both.
I know there are several other emergency medical devices they can wear, but typically forget and do not sleep with them so, thanks Hero for your wonderful device doing what you didn’t develop it for! Works awesome for medication and support has always been helpful.

We are so glad to hear Hero helped your parents! Reviews like this are why we do what we do! We wish you and your parents the best of health. If our team can be of any assistance, please let us know. We will remain available 24/7.

I live 1.5 hours from my Mom. She was having difficulty remembering to take her pills.

She didn’t like the folks we hired to give her her pills. She had to be in her apartment at a scheduled time. She had other things to do - like playing dominoes with her friends.

The Hero was the perfect solution at the time. The lights and sounds the machine made to notify her it was time to take her pills worked perfectly. When she was home she took her pills right on schedule. Even if she wasn’t home when the machine notification went off letting her know it was time the notification was still on when she got home. She took her pills. I think she thought it was fun.

It cost far less than paying for somebody to give her her pills every day and it allowed her freedom to go about her business while still notifying her to take the pills.

With HER PERMISSION I set up a pet camera so if she was having problems with the pills she could show me and I can help her. She knew the camera was there and could call me to ask questions.

We agreed the determining factor for assisted-living was when she was no longer able to figure how to use the machine - i.e. push the button to dispense the pills. Unfortunately we are now at that point. We knew it would happen.

My mom had freedom she never would’ve had without the Hero machine!

Hello Mrs. Garin, we are so glad to hear Hero helped your mom to take medication management off of her plate and allow her to live independently. Reviews like this are why we do what we do! We know these decisions are not easy, and we wish you and your mother the best of health. If our team can be of any assistance, please let us know.