hey abby 17+

I’ve been using the app for quite a while now. It works well for some things, and for others, it does not. When you take the fan off of the auto setting, the app works well and is very fast to adjust the settings in real time (you can hear the fans getting louder or quieter.) The weekly tasks with the videos are ok. Some things I do not like are that the app will say the plant environment is bad, but when I look at the water temperature, air temperature and humidity levels, they all say ideal. It also says the plant light is off when it’s actually on. I’ve reset it to see if that helps and it does not. This app still needs some work to truly be a better tool for the hey Abby users

A great grow box from a new, up and coming company. The hardware is excellent (except for an overestimation of its odor filter - they say it can’t remove the smell entirely so maybe it’s my fault thinking that my entire first floor wouldn’t smell).

Software … could use some work. Fairly buggy, could use some UI/UX improvements. That said, in the few months that I’ve had the box there have been several improvements to the app that have elevated the experience. Before long, as long as they keep soliciting feedback and iterating the app, I fully expect them to be ready for the mainstream instead of just early adopters.

I have had an incredible experience with customer service. Originally I bought one off eBay and it came to my house all dented, so I sent it back. Ordered 4 OG boxes off their website and luckily all of them showed up with little to no damage.

So far I have 3 boxes in pro mode and am almost done with a full harvest. The 1 box I left in the easy mode - I love all the features of the calendar and suggestions it gives you throughout the lifespan of your plant. So far these are the best crops I have ever grown, can’t wait for harvest!

Thanks for all you do Abby team!