Heyday.ai 4+

Hootsuite Inc.

Designed for iPad

    • Free



Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations.

Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go.

With Heyday you can:
• Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent
• Collaborate with a unified team inbox to deliver a superior customer experience
• Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations
• Gather valuable customer insights to enrich your CRM
• Create templates or leverage AI-recommended quick replies to boost your efficiency and save time
• Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc.
• Customize your agent notifications so you never miss a beat
• And more!

Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Having trouble? Please reach out to humans@heyday.ai

What’s New

Version 1.4.0

- Fixed various bugs for a smoother experience.
- Improved app performance and stability.
- Improved handling of general permissions requesting

App Privacy

The developer, Hootsuite Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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