Heymondo - Seguros de Viaje 12+

Reasonable price but now that I am 50years old I cannot get any coverage at all. ☹️

Hello, thank you for contacting Heymondo. As a general rule, we do ensure travelers older than 49 years old, but only if the trip does not exceed 29 days. For trips longer than 30 days we are afraid we can’t offer you an alternative option at this stage. We remain at your disposal. Regards, Heymondo.

I got there insurance to Greece. My baggage was delayed in Athens and I stayed the entire trip in Rodolfo without any of my items, I called them and they gave me the go ahead to buy stuff for any day that the airline doesn’t send my bag till the limit. That was in June 2023. I have sent countless emails, filled forms and gotten on calls with them. No action has been taken and now they are just ignoring me. Be careful when you purchase if anything happens, you are on your own.

Hi,

Thank you for your review and for taking the time to explain your case. We are sorry that you have suffered various incidents during your trip and that the response has not been satisfactory.

We would like to be able to review your particular situation with the insurance provider to better understand what happened. Unfortunately, we are not able to identify you with the information provided. Would you be so kind as to get in touch with our customer service team to provide us with your policy details, please? In addition to reviewing your case, we will gladly assist in managing any other pending matters.

You can contact us by email at hello@heymondo.com or if you prefer you can send us a WhatsApp message to +34 627 283 366.

We look forward to hearing from you and remain at your disposal for any clarification.

Regards,

Heymondo team.

My flight was canceled by my airline and my trip was interrupted. I submitted all the paperwork requested by Heymondo as Cancellation & Interruption was included in the policy covered for $3,500. I submitted all Hotels receipts to be covered. They denied coverage as they said Flight cancellation by the Airline is Not covered. Isn’t that the point of Cancellation and Interruption coverage? Do not use them! It’s a Scam!

Hi Steven, We're sorry about this change in your plans.Trip Cancellation covers your cancellation expenses if you cancel your trip before it starts for health, legal or work reasons as detailed in your policy. Our Customer Service team has already contacted you to review your case and try to assist. Regards, Heymondo team.