Heymondo - Travel insurance 12+

24h customer support


Designed for iPhone

    • 4.0 • 25 Ratings
    • Free

iPhone Screenshots


Enjoy the 24-hour customer assistance app with your Heymondo travel insurance.

These services will make your life easier while traveling:

24/7 Online doctor chat. Dedicated chat service with specialist physicians.

Free support call. Get in touch with the assistance platform through an internet call.

Incident management. Manage, in a swiftly and simple way, any trip-related incident.

Customer area and policy consultation: Access your data and policy details anytime.

Always close to you. Heymondo

What’s New

Version 3.6.15

- Look & feel improvements
- Share documents
- Preview the documents added in the claims form
- Library update

Ratings and Reviews

4.0 out of 5
25 Ratings

25 Ratings

WendySnap ,

Maximum age

Reasonable price but now that I am 50years old I cannot get any coverage at all. ☹️

Developer Response ,

Hello, thank you for contacting Heymondo. As a general rule, we do ensure travelers older than 49 years old, but only if the trip does not exceed 29 days. For trips longer than 30 days we are afraid we can’t offer you an alternative option at this stage. We remain at your disposal. Regards, Heymondo.

hhipatsfan ,

Do not buy this insurance if you live in the United States

I bought the hey mondo travel insurance and had to cancel my trip… the reason was clearly covered according to the hey mondo website but when I went to file a claim I was referred to a third party Spanish insurance provider who declined coverage .. they do not have a United states presence so there is no regulation or appeal process… hey mondo is a total rip off

Developer Response ,

We are sorry that your claim has been rejected. In this case we can ask the insurance company to double check your case.
Currently, we are not able to identify you, would you be so kind as to get in touch with our customer service team to provide them with your policy details, please?
You can contact them by email (hello@heymondo.com) or if you prefer you can write them a WhatsApp at +34 627 283 367. We remain at your disposal for any other questions/questions.

Greetings, Heymondo

Ingelisse ,

Can’t get past Home Screen

I just bought the insurance and downloaded app. The app doesn’t work. It’s frozen at Home Screen. I already uninstalled and reinstalled.

Developer Response ,

Thank you so much for the review. We noticed you mentioned the App doesn't work properly? Please feel free to contact us at hello@heymondo.com or via WhatsApp (+34 627 28 33 66) and we'll be more than happy to answer any of your questions.

Kind regards
Customer Support

App Privacy

The developer, SMART INSURANCE CORREDURIA DE SEGUROS S.L., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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