HHAeXchange 17+

Works really good for me. How ever i do wish that we could put in for time correction through the app that allows clients to sign off on the time corrections. I usually clock in once I’ve gotten in the door. However there are times that as soon as i walk in I’m need by the client and will forget to clock in until it’s about time to go. Witch means a trip across town to the office to get a paper form. Back to the clients house then back into the office in a timely manner for bill. It would really make things more convenient corrections and my life a whole lot easier plus save me on gas

This app is horrible. I usually don’t have to contact my agency much. This app changed that, because I had to call and say app won’t let me clock in, app switched my days off, app lets me in, but then freezes etc etc. It wasn’t just me either. My agency said they are fixing a bug one time. They are always fixing bugs. The past two weeks I have had to sign EVV forms. The app listed an old address. So when I clock in at the correct address. It shows me as being at the wrong place. So I had to sign a EVV forms most of last week and this week. It changed the info Thursday. So I was able to clock in Friday. I am off on the weekend, but had a bad feeling Monday. I went to clock in and they changed the address back to the wrong one. Unfortunately, I can’t get rid of the app. Hopefully all the complaints from employees will make them choose another app. One that works. They did it with payroll.

The last two visits I clocked in when arriving and when I clocked out, it showed I never clocked in and called my clock-out an unconfirmed visit, this is making me very anxious. Also the GPS function is spotty. Sometimes I cannot clock out because no matter where I stand it won’t even give the option to check with GPS, it will have it grayed out and not clickable instead of blue and clickable. Signing in and out won’t help, if it doesn’t want to work, it won’t work. Very frustrating when you’ve been on the job a long day and you’re fiddling around with this and end up having to stay longer. Not the worst app, when it works it’s wonderful and I prefer it to calling in and entering all the codes. Hope these issues get resolved soon!