Hidden City: Mystery Games +9

I love this game but just in the last 48 eight hours it has crashed more than 10 times. I bought it a couple of years ago and have installed and de-installed it from my computer a couple of times (it's adictive so if I have something really important I just delete it knowing that I can install it later). I never lost progress of it until today. Yesterday I installed it back and played a bit on level 53 where I was. Today it crashed and took me all the way back to level one. Not once but twice. Yep, I've restarted the game twice today.

Same problem most are having - app repeatedly crashes after reaching level 10. Uninstalled and re-installed the game which did not help. Now features of the app won’t even load. Items show up as boxes with question marks and characters appear as a silhouette of the dude wearing goggles. Monsters are roaming around the city, but they’re darkened and when I click on them I get a ‘in download queue’ message. One location (the Station) did load and I was able to do a search, except I don’t know what I got because all the items were those question mark boxes. Didn’t matter anyway since the app crashed immediately after and I lost all of them. I’m hoping more ticket requests and bad reviews will get their attention and expedite a fix. It’s annoying as hell.

Update Feb 7: No immediate solution; issue has been passed to tech team. Updated my Mac to Sierra and now all game progress has been lost, but achievements and friends are still there. Also still logged into my Game Center account. I really liked the game, but now it’s just a headache.

Update Feb 13: Again, no immediate solution for lost progress. Still no solution for crashing after level 10. The support agent asked me not to play the game until they find a solution, so it’s getting uninstalled.

Love this game. I have no problems with crashing. I use a Mac, that may be why, I don’t know. The graphics ae beautiful. The scenes are complex, so I have to use my memory, and my shape recognition skills, great for an aging brain I think. I destest the expedition game within the game - as you have to spend a fortune to get through the game. That’s true of the crystal game too, but I am so competitive ….so there are hooks to your competitive nature. That said I would like to see the rewards be a little more avialable, and the mini games a little easier - I find I spend too much money buying crystals…. I also have to limit my time playing as you can get lost in it. I will keep playing. Of special note if you update your Mac you will probably lose your game place. It is probably smart to sign in through facebook as it saves you place. However, if this does happen the G5 folks can recover your level.