HIDIVE 17+

The new update is so annoying HIDIVE originally had profiles but now their basically completely gone. Reduced to having to go and manually click on your list where it’s just two watchlist not profiles, and watch history is combined now so it really is like you’re sharing one profile. Not to mention the biggest problem is the fact that when you’re watching a show it doesn’t keep track of where you left off. If you click on a show there’s no inkling of an indication that you were on an episode. Also if you hit start watching it automatically takes you to the first episode every time. Also a little nitpick here but I hate the fact that the subtitles aren’t embedded into the show, it’s so ugly and distracting. Another thing shows will just refused to show up in my continue watching, the only way they’ll show up there is if I didn’t finish the episode. Also it should be a crime that you can’t go back 10 seconds being forced to go back 30 seconds. Another problem is that on my phone I will search anime and go to add them to my list and they will just not appear. The only way I can find them is if I go on the TV, it’s like my list is full or some thing. I like the fact that Hidive has a lot of anime you can’t find on Crunchyroll and that they even have a dedicated LGBT+ genre but all of these very critical problems is really the sullying viewing experience, They really need to get their act together.

Let’s face it, most of us subscribe for one or two shows that HIDIVE locked in as exclusives. We know it. They know it. It’s a hostage situation. Despite the pedigree of the company founders, HIDIVE somehow continues to provide the worst streaming experience ever, and continually make it worse (while raising prices!)

I recently went on an international trip and wanted to download some episodes for binging on the long-haul flights. But the app refused to load any content. Just a basic: No content available error message. I was probably flagged for being in an unsupported region (Japan!) on initial connection because I forgot to turn my VPN on. I’m a U.S.A.-based subscriber, and the app was useless to me for my entire trip.

Only rating this two-stars because the updated player finally supports skipping forward and backward a few seconds. Unless there are steady improvements over the next year, this is my final year as a subscriber. The few exclusives they have are amazing, but there’s no shortage of anime to watch elsewhere. Honestly, I’ll buy the shows on disc if I need to watch them. The experience of using HIDIVE has never been good, and only feels worse over time. As a software engineer myself I’d love to spend a day with their tech team and learn why the experience is so poor. Is it the tech team, product managers, executives? Who deserves the blame. I wonder…

How is there an app this talked about with this bad of an interface on iphones and iPads? Last update was three years ago? Are you even trying to improve? The interface on iPads and phones won’t allow you to remove shows from your watch list. You can’t pause shows you are watching bc they just keep playing or pause for a few seconds then start playing again. Switching episodes is a pain it’s doesn’t keep track of what episodes you have watched or where you stopped an episode at should you close the app and come back later. The options on the phones and iPads are hard to get to and navigate. The fast forward and rewind is a complete guess as to where the app will actually stop the episode. You might get close to where you want to be but most likely will end up somewhere completely random. You can try to move the little slider at the bottom of the screen but when you stop it where you wanted it to be, it will move itself forward or backwards to where ever it wants to be. I have never seen a more poorly made interface for iPhones or iPads. I’m not sure if it works well on other devices but even on my television it’s still got a lot of the same issues. I bought the year subscription and should nothing be done for yet another year to fix these issues I will not be renewing. I spend more time trying to get it where I want, working like I want, and remembering what episode I was on then actually watching anything.