Highmark Members have access to the parts of their insurance they use most. If you're a Highmark member or a member of one of our affiliates, this app lets you:
- Access your Member ID card
- View your plan information
- View your family member’s plan information
- Pay claims with your spending account
- Get important messages and notifications
- Use your phone’s biometric settings for quick log in
The App is intended for Highmark’s Blue Shield members in the 21 counties of central Pennsylvania, and Highmark’s Blue Cross Blue Shield members in the 29 counties of western Pennsylvania, the 13 counties of northeastern Pennsylvania, the state of Delaware and the state of West Virginia plus Washington County, Ohio.
Highmark Inc. and its affiliated Blue companies are independent licensees of the Blue Cross Blue Shield Association.
Performance improvement and minor bug fixes.
Ratings and ReviewsSee All
Can’t get ‘pay now’ to work
I keep trying to pay my claims through the app but I click the ‘pay now’ link and nothing happens. I have tried on multiple different Wi-Fi networks and LTE. Other than that, the app works fine.
Like Highmark but HATE the App!
I have used the website and mobile site for as long as I’ve had Highmark and other than a few oddities they both have been excellent. This app on the other hand is absolutely useless! 1)It shows “No Progress Information” under my deductible progress, even though I’ve had 45 claims so far this year. 2) When you click on “View Benefits Grid” it just keeps trying to load something but just sticks and app has to be closed. 3) “Find Care” would be awesome if it actually worked, when you first click on it, you see the first 5 (of 48) doctors nearby, but you can’t do anything from there - no matter what you attempt to do the screen flips to no providers in my area.
It is so glitchy that it’s not even worth having the app taking up prime real estate on my phone.
And yes.... I have uninstalled and reinstalled 3x with no help also.
Can’t use it in landscape mode.
I need landscape mode because it’s bigger and easier to see. The app is worthless without it. You’d think an insurance carrier would understand they have elders who would be the ones who use this the most often.
Lastly. A law was past making insurance companies pay doctors at least what Medicare pays. I’m losing my Crohn’s specialist because this company is breaking the law and won’t pay Delaware Center for Digestive Care appropriately and also refuses to negotiate or even discuss fees.
I pay for the best insurance you provide and you’re trying to kill me by taking away the best doctors.
Developer Response ,
Thank you for your feedback and concerns, we would like to understand more about the issues you have with landscape mode not being available, as well as, the problem you are experiencing with your specialist. If you don't mind, please reach out to us at highmarkplanITsupport@highmark.com, so we may assist you better.
With Family Sharing set up, up to six family members can use this app.