HitchHiker 4+

Tried to deal with travelers to carry 0,85 kg vitamin but every one is avoiding or ignoring ..and even the only one who accepted the deal and payed attention to it asked me for 50$ as a reward to carry the item .. meanwhile the item costs 35$...which I consider as an arm twist 😡👎

Hi Fuyu,

We constantly work to improve our service and we want to assure you that we will do our best to help you with any issue that you might be experiencing.

Please send us your contact details Support@HitchHiker.io with further details of this issue, and we will immediately assist you.

Your review is valuable and we aim to resolve it.

HitchHiker Team,

The app developers are so worried that people will make deals outside the app that they’ve stopped the feature which lets you send pictures before paying.
All that really does is force us to communicate outside the app. Tried to convey this to customer service but their responses were annoying and unhelpful.
To add to all this lately payments wont go through and I’ve used my card in other places and other websites and it works fine. I’ve even called my bank per Hitchhiker’s instructions and the bank told me it was a network error on Hitchhikers side.
Honestly time is of the essence and they do nothing to help. Very frustrating.

Hi Sarah,

We constantly work to improve our service and we want to assure you that we will do our best to help you with any issue that you might be experiencing.

Please send us your contact details Support@HitchHiker.io with further details of this issue, and we will immediately assist you.

Your review is valuable and we aim to resolve it.

I’ve just started using the service for couple of my trips and their customer support is nothing less than useless.

They put your money on hold until all the trip shipments get completed. One of my shipments didn’t arrive on time and I’ve agreed with the shipper on returning it back and we both communicated that to Hitchiker. They responded that the shipment has been removed and it’s resolved. Until today my shipments are on hold despite reaching out to them 4 times on 6 days with no response!

Not recommended at all

Hi Sam,

We take your comments seriously and we apologize for the inconvenience caused you’ve had.

Our team is already looking into the issues you have encountered and solve it immediately.

If you have additional feedback, please reach out to Support@HitchHiker.io to help you immediately.

Your review is valuable and we aim to resolve it.

HitchHiker Team,