Blaze CU Mobile Legacy Hiway 4+

My experience with Highway credit union is great they are very helpful to me and answer all my questions that I have. The employees of the two sites that I go too are very kind amazingly friendly and Roseville area the new bank I went in and they actually come out and help you with the any questions with the new cash machine and how it operates plus they have Dunkin’ Donuts right next too it yummy fresh coffee fresh donuts yummy. I want too wish all the stuff at both sites I visit Happy Holidays and Happy New Year’s❣️

Thank you so much for your review and wonderful message. I hope you and yours had a happy holiday as well.

I use to always give 5 stars to the Hiway app. Now I am Very Very sad that I can’t use Bill Pay anymore because of my older version iPhone. I called the Hiway help and was told to call Apple and ask them to force the latest upgrade to my phone. I called Apple and the tech guy was VERY patient with me. I told him the message when I try to access Bill Pay...the message says basically to log in again. I had tried that multiple times and even reinstalled the app. The Apple tech walked me through a scenario where I signed into the site Bill Pay uses an still I couldn’t get in to the bank Bill Pay site. Apple told me to call the bank and tell them it is not a phone issue. I am waiting for a bank person to call me back.

I'm sorry to hear you are having issues with BillPay on your older iPhone. Are you still waiting for a response from a Hiway rep? If so, please email memberservice@hiway.org so we can make sure that someone follows up with you.

I’m able to see all my accounts and loans one one app but the mobile app limits my ability to make extra payments towards my loan. I have to call in to member services or mail in a check and it’s just extra steps that can be eliminated if there is that option thru the mobile app. Also I recently tried to open a checking account through the add account option on the mobile app. The app said it was created but when I called member services a few days after they saw no record of it. Hiway federal has a long way to go to improve on their mobile app to truly make it convenient for their users/members.

Thank you for your review and suggestion. This feature has been requested from our provider, and is currently under review. I would like to investigate your issue with the Add an Account feature. Could you please send us an email to memberservice @hiway.org with your contact information so that we may follow-up.