HMR 12+

Profile restrictions

I’d rate this app higher, but the Profile won’t let folks enter their start day and date. I tried calling customer service to get them to change it and they said that they can’t either. They claimed the fates were based on the day of the week when I opted to have group phone calls. What malarkey! My group call date is based on the convenience of my work day and personal time; that is totally irrelevant compared to the date I started the program. My start date was a Thursday (food arrived in the late afternoon. and I began at dinner once I got home.) My first full day was Friday. I would’ve been happy if the omnipotent being who entered my start day and date had used either of these days. Because they didn’t and I’m told those fields in my profile can’t be changed, all the summary data I see id either half the right size or twice the right size depending on when in the week I am looking at it. It’s my data, my start date, my group phone call, but “they” insist I use “their” week definition. Makes data that is collected useless to me. How frustrating!

Can’t get passed the notification screen

The app keeps freezing after I choose an option on the enable notification screen. Downloaded and redownloaded multiple times. No luck. Bummer.

Can’t view tips

Where is the ability to see the full version of the Tips? I can see a description that ends in ... , but there is no way to click to see the entire text or to take you to another page to read the entire tip. Occasionally there’s a button to link to notes or another part of the app, but you still don’t see the full text of the tip. For a feature that’s supposed to be helpful, it’s incredibly frustrating!!

Otherwise, I find it generally easy to track my progress. Please fix the tips!!

Ответ разработчика ,

gencarter, we apologize for the difficulties that you are experiencing with the HMR app. I'd like to help you resolve the issue. You can either email me at appfeedback@hmrboston.com or call me directly at 617.357.9876 x 707. If you don't reach me immediately, please leave a detailed message and I will return your call.