Holiday Splash Pass 4+

The app works great for the car wash part but never works for the vacuum. So frustrating! I call the vacuum people every week but the problem isn’t on their end. I’m paying for the premium and only get half of what I’m paying for.

I wanted to love this app, but it’s been nothing but problems. I keep trying to sign up for the membership and it keeps giving me errors and then said I’ve reached the limit of devices I can upload to, and to reach out to their offices. I have only tried to upload it to my one phone, so it makes no sense, I called their number and for someone to answer for over 10 minutes and no one picked up so I hung up.
With car washes going up, you think it would be a little easier and customer service would be a little better. I spent a bunch of time just trying to pay them to wash my car, and it seems like they don’t want business.

More often than not, the air doesn’t work. I regularly get error messages when trying to use it. Today I drove to multiple locations and got the same error message. Often times when it is “working” it’s almost impossible to adjust the PSI because the buttons don’t work. I don’t know if that’s on Holiday or Excel air.

The minor annoyance I have is how the app is so cumbersome. It seems unnecessary to have to select SEVEN options before getting a car wash. I’ve been using this for over a year, but probably going back to quick quack where I never had any issues.