Hollywood Crush 12+

I love this game, but I’ve noticed that the StarNet feature doesn’t work all the time. Sometimes it takes three days of playing and closing my game out for the StarNet feature to update with new texts and social media updates even though I’ve completed one or two chapters by that time. So then I’m answering texts about events that I’ve already completed. The StarNet feature is actually one of my absolute favorite features of the entire game. I love having a social media presence in the game as my character. I just wish that the feature actually worked and updated as I’m playing the chapters.

EDIT:

Sorry, but the developers that responded to my review are simply wrong. StarNet is NOT working properly. I played the game yesterday and a slew of texts and posts FINALLY showed up for chapters that I had completed 2 weeks ago. Like the medieval stuff with Nate where Phoebe the fan shows up and takes a photo with us? Yeah. I finished that chapter two weeks ago and the post/texts for it only came up in my StarNet yesterday. Please fix this. StarNet is the best feature this game has.

Dear Fashionista, thank you for your feedback and for highlighting such an important aspect of the game. We understand that the update speed of StarNet may not be as fast as the episodes, as it is a new feature in the game and takes a bit more time to refresh. We truly appreciate your passion and patience, and we'll make sure to pass your comments along to our development team for further evaluation. If you have any other suggestions or need assistance, please don't hesitate to contact us. You can reach us via in-game GM, our Facebook fan page (https://www.facebook.com/en.HollywoodCrush), or Email (support.hollywood@matchrella.com). Thank you for your continued support and enjoyment of the game!

Ok so I absolutely LOVE this game but… I requested a refund for an accidental purchase that went in the wrong card. Apple was more than glad to review and analyze the request and make the refund. After that was done I got a message on my screen while attempting to play Hollywood Crush with Rose that said they knew about my refund request and I had 24 hours to make a payment or my account would be banned. After the 24 hours I was banned as promised. So I made the purchases again but with the correct card this time even though the night before after the completion of the 24 hours the app deducted the total amount from my card without even asking for my approval, fact that I discovered after I made the purchase again. So, after basically paying for the same thing twice I should get my account reinstated, right? WRONG! 😠 It has been three days since and I still can’t access my account. Needless to say that I cannot even go pass the notice in bold letters in the middle of the screen that says my account was banned after the 24 hour period and that I need to pay. How many more times do I need to pay for the same thing. The total balance from both payments comes up to $50 or more and I still can’t play. I have reported the issue three times and included screenshots and I have yet to hear back from anybody. Not even a message saying that the issue is being received or reviewed.

Thank you for your feedback, dear Fashionista. Could you please let us know your game ID, which you could find in the Settings? Our relevant staff will assist you with the issue ASAP. You can reach us via in-game GM, FB fan page (https://www.facebook.com/en.HollywoodCrush), or Email (support.hollywood@matchrella.com). Thank you in advance.

I literally never write reviews so this is actually a big deal for me to have to do this.

I’ve been enjoying this game. It’s got a good storyline and the outfits are great. However, it’s got more cons than pros. It’s gotten way too difficult to beat any level, to the point where I don’t even want to play because i’ll got through all five lives and STILL not have beaten the level. Five extra moves costing 900 gems is absolutely outrageous and if you want more you have to pay ACTUAL money which I’m not going to do. It’s not easy nor is it practical to spend money for a mobile game, at least not for me. The amount of moves you get on each level doesn’t seem fair and there isn’t even an option to watch a video a couple of times before quitting the level, which is ridiculous. I’m so frustrated having to use multiple power-ups, that don’t come often enough, just to pass one level (and i mean the first three powerups before you start the level AND the six or seven they have during the level). It’s gotten to the point where I don’t even want to play anymore because it’s so frustrating and it feels like a waste of time.

Dear Fashionista, thank you for sharing your thoughts with us. We appreciate your feedback regarding the game difficulty and the diamond usage. Your insights are important to us, and we're always eager to improve the gaming experience for our players. If you have further suggestions or need assistance, feel free to reach out to us. You can contact us via in-game GM, our Facebook fan page (https://www.facebook.com/en.HollywoodCrush), or Email (support.hollywood@matchrella.com). We look forward to hearing from you and thank you for your continued support and enthusiasm for the game!