Home + Control 4+

I love Legrands new smart device products. One of my favorite features is automatically turn on devices at dusk/dawn/certain time. The only issue I’ve found to cause me any problems is how to turn these scheduled settings off automatically. I will figure it out, but it has been a process so far.

I have had the Legrand Radiant Smart Gateway and a few Switches and Outlets for a few weeks. The app does a good job for adding the switches into HomeKit. However, there are some BIG caveats. 1) When adding a switch, there is no way to define what ‘type’ of switch you are adding. Typically, in the home app, you can select from Switch, Light, or Fan. However, these are being added through the Bridge(Gateway), and the ability is not there to change this setting. 2) Automations are VERY slow to respond. Actual response time for the accessory is fast, however, my experience thus far is that it takes upwards of 3-4 seconds for automations to respond to the switch/outlet being controlled. I can only contribute this to the hub/gateway and the additional ‘hop’ of the communication. As a reference, my Radiant Wi-Fi switches do not have this type of response time issue. I’m hoping that both of these issues can be worked out. I have reached out to Legrand support and have not heard back, thus am leaving this here to try and have these issues addressed, or at the very least, looked into. Other than that, the app works great. Thank you!

I have just got controls for the rolling shutters on my apartment windows. There are 8 windows, which for easy identification are numbered 1 to 8 as one moves around the flat in a clockwise manner, so shutters should be similarly numbered. The controls were installed in that same order. When I identified everything on the app, I found that arbitrary (as far as I can see) numbers had been assigned to the rolling shutters, thus 4, 6, 2, 8 for the main room, 1 for a bedroom, 5 for another room, and the main bedroom had to get identified as “other” (apparently the system can’t accept that there may be be more than one bedroom...), with shutters 3 and 7. My attempts to edit to get something that works for me got nowhere. When I go to control things in the main room, the shutters are presented in numerical order - which would be great if that actually corresponded to their positions. In fact, I have to write myself notes to know that what comes first in the main room, numbered 2, actually corresponds to window 3, not window one, or even 2.... Aaaaarrrrrrrgggggghhhhhh!!!! Please make it possible to label things intelligently.