HomeAdvisor Pros: Never miss a lead! With the HomeAdvisor Pro App, you’ll get push notifications for new leads and all the tools you need to manage projects from start to finish directly from the field. Connect with customers via one-touch call, text and email features; request customer reviews to build your reputation; and manage your lead flow to get leads exactly where and when you want them. Plus, streamline administrative functions from project notes to billing processes — and even get directions to your next appointment.
- Get new lead notifications
- Call, text, and email potential customers
- Map driving directions to appointments
- Keep notes on every lead
- View your lead history
- Manage your lead flow
- View your account and billing info
- Request reviews from customers
- View and comment on customer reviews
- Sync Instant Booking with your preferred scheduling app
Introducing HomeAdvisor Pay - a free, fast, and easy way that HomeAdvisor homeowners can pay you via the HomeAdvisor Pro app. Simply enter your banking information and receive secure, 0% fee payments seamlessly through the app. Collect your next customer payment with HomeAdvisor Pay.
We are continuously working to improve our app with new features and performance improvements. Make sure you have automatic updates turned on to stay up to date.
Ratings and Reviews
Rules of the Game
HomeAdvisor is a great tool, but a poor customer service tool. Many times you may receive great leads, but majority of them will not be worth the money. Their rules to getting credit back for bad leads is ever changing, and is like pulling teeth. I have paid more money than I would like to count on leads which I begged to get money back it felt like knowing I was in the right. This is a good starter tool, but remember to turn your leads off and accept opportunities ONLY as they come. This will stop most of the financial bleeding. It has however helped me grow, but I am disappointed by how I have been treated in this short time with them. I pray this company can find a better way such as their competitor “Thumbtack”. I can at least see what I am getting into before I choose to fight for the lead, and only pay once the customer chooses me. There is no scrapping between contractors, because the lead will be just yours if chosen. Meaning I don’t pay for a lead I won’t get! HomeAdvisor......I hope you can fix your system, because the potential can be great, but also a NIGHTMARE for new businesses. Please do better by your loyal contractors like myself, and vet the customers needs better before giving them out to be fought over.
Good and Bad
When I signed up I was told since I was an Angie’s List A Rated Contractor for the last 6 years they would merge all my reviews and promised a lot of things just to get me to sign up! I asked about the sales manager that I spoke to would always be there for me and my company if we ever needed her and trying to get her on the phone is almost impossible. As far as the leads go they are super expensive and we are constantly fighting to get a credit for the leads that are no good or even talk to a customer. Half of the calls we receive from the Home Advisor 800 number are dead (Pick the phone up and nobody is there and the call disconnected) if they fix those issues I would be a lot happier. I don’t like to have to spend money on leads that are no good and then pay my office manager to spend 2 hours a day trying to get us a credit! We are probably charged $500-$1000 more a month than what we should pay. Its been 6-8 months and still never had our reviews transferred as promised. We have went back and forth threw emails to where I was told that if I give her my login information and password to my Angie’s List account she would transfer the reviews and then the next day I received an email about how she has to have some IT guy take a look and that it might not work and now we will not get the reviews transferred if they can’t figure it out! Funny because they own Angie’s List. Just be ready to pay $1500-$2000 at minimum and you are on your own as far as the rest goes.
App works great
The app works great! I have no qualms with the app. HomeAdvisor as a company is awful. I would say that 4 in 10 leads aren’t actual jobs. Some of those will be other contractors “testing the system.” Some will be disgruntled contractors putting in fake requests. Some of the leads are just shoppers that don’t even want you to come out for a free estimate. “Can’t you just give me a quote over the phone?” Sometimes, these leads are new contractors trying to figure out what to charge. If you’re a sole proprietorship and you don’t have someone available to reach out to the lead immediately, you’ll have a difficult time competing with those who do. Also, you’ll get a lead that costs $30+ but it’s a really small project that you could only charge $30 for, then you would actually lose money on if you do it. They don’t do any sort of vetting. They do have a way to request a credit when you encounter the “bad” lead but, if you ask for all the ones you deserve you’ll spend more time on the phone complaining to them, again not working and losing even more money. I’ve heard of people having great success with HomeAdvisor but, that’s not the case for the owner/operator. The membership fees and the cost of the leads aren’t worth it, in my opinion.
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
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- HomeAdvisor, Inc.
- 120.7 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © 2020 HomeAdvisor Inc.
With Family Sharing set up, up to six family members can use this app.