Homeaglow for Cleaners 12+

To the Crew at Homeaglow

I'm so sorry that this past week was a very big struggle to get my app up and running and being of the best to my performance with communication and so forth with the app and having it installed due to my personal bank issues and lost card a d miscommunication about having a card temporary that was unavailable to be able to make the app purchase and or installation happen without any snags, it took a lot of figuring out and then it finally happened I got to install the app successfully on my IPhone;) and yes I'm 2 mins into it and stopped to write a review :)
I had a very hard time and it sent me into even a mild depression of not being able to pick up jobs due to the webpage seems to have a snag and did not want to book me any new jobs . Well I was hoping that it would not be that way after I installed the app and YES I have been able to book 2 gigs/jobs already within the 2 mins and it not Turning me to a red message of job already taken or was not successful at booking it.

So the webpage will have its snags but the app is giving priority to the jobs listed :) so that is good :)

However the results for booking jobs if it be unsuccessful or hard for some to book due to the red message please let them know the app will not be that way:)

Thank you so much
I look forward to the new app installation and seeing my books filled :)

Much thanks to you :)
@ Homeaglow
(Giving feedback at first 2 mins of the app )

Regina

Developer Response ,

Hi, Regina! We're glad that you like the app. We hope things are getting for you. Thanks so much for your hard work!

Recap 2nd review

This is a recap about this company, from my first review it hasn’t gotten any better. They still want me to lower my wages despite the far drives, gas, wear and tear on my vehicle and supplying my own products! They cancel all my clients due to my wages(which is 25-30 hourly). The company gas lied to clients that specifically request me knowing I’ve wrote them about scheduling my clients due to them canceling them! For instance I spoke with my client and she said that Homeaglow first told her I was coming even though they canceled me on the schedule and then days later said I wasn’t available! This is insane this is a horrible company! I specifically wrote them telling them that they are canceling my clients that are requesting me then they lie and tell her I can’t come when I told her I can! I’ve been trying to set it up in the app but they won’t allow me. She said Cynthia told her I canceled which I never talked to Cynthia and don’t even know who that is! This makes the company look bad and if you loose a client it’s due to their inconsistency, non- communicative, unorganized, lying ways!! I ask for someone to call me and they tell me they can’t call me, but they call me all the time to confirm an appointment!! You gotta be kidding me! This is NOT a real job and it won’t last long! My best advice is to get personal with clients and cut out Homeaglow being the middle man cause this company is bad for business

Developer Response ,

Hi there! Sorry to hear if some of your jobs have been cancelled. Please email us at support@homeaglow.com to provide more info, so we can investigate what exactly happened.
Furthermore, as an independent contractor, you can definitely set your own pay, and you don't need to change it. The suggested rate shown on the site/app is only there to let you know what the usual rate of cleaning professionals is in your area.
You also get to keep 100% of your clients' tips. Could you please clarify what you mean by "us taking the $5-7 worth of tips"? Email us at support@homeaglow.com. We'd be more than happy to help!

GUYS!!

I’m so happy they finally came out with an app. I have been with homeaglow for over a year. I’ve seen reviews saying it’s a scam or they don’t get money but I can assure you it’s not a scam. And you get your money. Homeaglow has been amazing to me. The thing with homeaglow is you have to be attentive to your clients and smart with your time. It takes a little to get used to the format but I’ve gotten wonderful clients through them and have made good money! One thing I do wish is that they had a customer support number you could call. But they do have an email through the website. I’ve referred two people already. I love homeaglow and highly recommended