HomeExchange - House Swapping

Name: HomeExchange - House Swapping
Rating: 4.7 (1931 reviews)
Author: GuestToGuest

Home swap when you travel

Free

1.9K Ratings
Ages

4+
Years
Category

Travel
Developer

GuestToGuest
Language

EN
+ 5 More
Size

80.3
MB

HomeExchange is the world leader in home and apartment exchanges with a community of over 200,000 members in 155 countries. The site allows members to find an economical and comfortable accommodation solution to go on vacation with ease thanks to the innovative GuestPoints system and with complete peace of mind thanks to strong guarantees that protect your exchanges and your home. Save time and do more with the HomeExchange mobile app: search available homes, live chat with HomeExchange members, add images of your home directly from your phone. Download the HomeExchange app now! Six tips for using the app: 1. Register for free, complete your profile, and post your accommodation 2. Subscribe to the annual membership to access all the features and benefits 3. Specify the destinations of your choice and add the houses and apartments to your favorites list 4. Contact other members through our integrated messaging system to plan your next trip 5. Finalize your exchange by agreeing with your exchange partners 6. Leave with peace of mind and access all the information about your exchange location through the application Comments or questions? Contact us: mobile@homeexchange.com Follow us on Twitter and Instagram @homeexchangecom And Facebook: https://www.facebook.com/homeexchangecom/

Ratings & Reviews

4.7

out of 5

1.9K Ratings

Love. It.
03/24/2022

Gabrielle80
We've been using it for just under a year and have done 18 exchanges (10 as hosts, 8 as guests). We. Love. It. Have met some amazing people, traveled to some amazing places. You do have to put a bit of effort in to find a home to stay in ( if your expectation is that you can just enter your dates and location and press a 'book' button and have a place to stay you're probably going to be disappointed - exchanges require you to have a conversation with the guest/host via the app message function first). But that's part of what we love - getting to know the people who are staying at our home and the people whose home we are staying at. My only suggestion to improve the app and website functionality would be to enable users to have their welcome booklets attached to their profiles so they can release them to their guest prior to their stay (we currently email ours through). It would be nice if that could be done through HE but it also shouldn't be automatic - the host should be able to choose when it gets released because most have access codes or key locations in them.
Love. It.
03/24/2022

Gabrielle80

We've been using it for just under a year and have done 18 exchanges (10 as hosts, 8 as guests). We. Love. It. Have met some amazing people, traveled to some amazing places. You do have to put a bit of effort in to find a home to stay in ( if your expectation is that you can just enter your dates and location and press a 'book' button and have a place to stay you're probably going to be disappointed - exchanges require you to have a conversation with the guest/host via the app message function first). But that's part of what we love - getting to know the people who are staying at our home and the people whose home we are staying at. My only suggestion to improve the app and website functionality would be to enable users to have their welcome booklets attached to their profiles so they can release them to their guest prior to their stay (we currently email ours through). It would be nice if that could be done through HE but it also shouldn't be automatic - the host should be able to choose when it gets released because most have access codes or key locations in them.
Home Exchange is the Best
09/10/2021

Stareyeyes17
I’ve done 2 exchanges and they were both easy and I had no problems with either. I like that we can either simultaneously exchange, exchange during different times or use/gain points. I really love this concept and am planning my next trip now. Some of the cleaning fees are a little extreme; $250 was requested on one. I understand when a home is used as a vacation rental and they shouldn’t have to pay money for me to stay there so I felt I needed to ask for a cleaning fee also but don’t want that to become the norm. I live in my home so it’s a little different but I hire for deep cleaning. It’s really nothing compared to staying in a hotel or Airbnb. Overall I highly recommend Home Exchange!!
Home Exchange is the Best
09/10/2021

Stareyeyes17

I’ve done 2 exchanges and they were both easy and I had no problems with either. I like that we can either simultaneously exchange, exchange during different times or use/gain points. I really love this concept and am planning my next trip now. Some of the cleaning fees are a little extreme; $250 was requested on one. I understand when a home is used as a vacation rental and they shouldn’t have to pay money for me to stay there so I felt I needed to ask for a cleaning fee also but don’t want that to become the norm. I live in my home so it’s a little different but I hire for deep cleaning. It’s really nothing compared to staying in a hotel or Airbnb. Overall I highly recommend Home Exchange!!
Disappointing morals
Aug 6

Plantlife3343
I like the concept of home exchange and there have been a lot of people on this network for decades. But they are a big company now so don’t expect them to care about you and your contributions. I host a nice room in my house and it takes a long time to accumulate points. When I was traveling in London I booked a stay that cost me over 900 points. Later, I was told the neighborhood wasn’t that safe for a single female. So I kindly asked the host for a refund. They declined, which is understandable since they said they had already used those points elsewhere. But when I asked HomeExchange nicely if they could give me my points back due to these circumstances they refused. It cost nothing to them to make this accommodation. I was not asking for cash, just hard earned points so I could book another place. They did not care. They don’t really care about like-minded travelers, they just care about their bottom line.

Developer Response
Thank you for sharing your experience with us. While we understand your concern, perceptions of what is or is not a “safe” or “good” area can be highly subjective and vary greatly between individuals. Because of this, we are not able to offer GuestPoints refunds based solely on differing views of a neighborhood once an exchange has been confirmed.We encourage members to research the location of a home thoroughly prior to booking to ensure it meets their personal preferences and comfort levels. Our role is to facilitate exchanges between members under the terms of the program, and GuestPoints can only be refunded in cases that meet the specific conditions outlined in our terms and conditions to ensure fairness to all members.We appreciate your contributions to the community and your understanding of the limits within which we operate.
Disappointing morals
Aug 6

Plantlife3343

I like the concept of home exchange and there have been a lot of people on this network for decades. But they are a big company now so don’t expect them to care about you and your contributions. I host a nice room in my house and it takes a long time to accumulate points. When I was traveling in London I booked a stay that cost me over 900 points. Later, I was told the neighborhood wasn’t that safe for a single female. So I kindly asked the host for a refund. They declined, which is understandable since they said they had already used those points elsewhere. But when I asked HomeExchange nicely if they could give me my points back due to these circumstances they refused. It cost nothing to them to make this accommodation. I was not asking for cash, just hard earned points so I could book another place. They did not care. They don’t really care about like-minded travelers, they just care about their bottom line.
Developer Response Aug 10
Thank you for sharing your experience with us. While we understand your concern, perceptions of what is or is not a “safe” or “good” area can be highly subjective and vary greatly between individuals. Because of this, we are not able to offer GuestPoints refunds based solely on differing views of a neighborhood once an exchange has been confirmed.We encourage members to research the location of a home thoroughly prior to booking to ensure it meets their personal preferences and comfort levels. Our role is to facilitate exchanges between members under the terms of the program, and GuestPoints can only be refunded in cases that meet the specific conditions outlined in our terms and conditions to ensure fairness to all members.We appreciate your contributions to the community and your understanding of the limits within which we operate.
When you're on the road u need a reliable app...
03/08/2020

MsPurpleMC
All travellers rely on mobile apps to manage all their multiple crucial details. This app is abysmal compared to dozens of others I use for travel. Absolute bottom of the barrel.(Guys, It's like you're designing for 1999. The demographic for home exchange are mostly old baby boomers... Intuitive UX will be the key to retaining members. Everyone is complaining. Please hire some real UX people with actual experience!! And synch up with the equally poorly designed but generally working website. The app navigation and Web are often different. Either way it makes for such a frustrating user experience.) Navigation is terrible. Franglais is also a consistent problem throughout the app. Programming leads to app crashes 40% of the time. EG. Today trying to message a few favorited places and make new connections (isn't that the whole point of home exchange?) and for hours on end the app crashes as soon as you hit the MESSAGE button. Useless!! So many hours wasted.
When you're on the road u need a reliable app...
03/08/2020

MsPurpleMC

All travellers rely on mobile apps to manage all their multiple crucial details. This app is abysmal compared to dozens of others I use for travel. Absolute bottom of the barrel.(Guys, It's like you're designing for 1999. The demographic for home exchange are mostly old baby boomers... Intuitive UX will be the key to retaining members. Everyone is complaining. Please hire some real UX people with actual experience!! And synch up with the equally poorly designed but generally working website. The app navigation and Web are often different. Either way it makes for such a frustrating user experience.) Navigation is terrible. Franglais is also a consistent problem throughout the app. Programming leads to app crashes 40% of the time. EG. Today trying to message a few favorited places and make new connections (isn't that the whole point of home exchange?) and for hours on end the app crashes as soon as you hit the MESSAGE button. Useless!! So many hours wasted.

All new - all beautiful: performance optimizations, fixes for small bugs invisible to the naked eye, various usability improvements... As with every update, we've polished every little nook and cranny to improve your overall experience on our app.

Version 8.6.2

Oct 27

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

You Might Also Like

Kindred Home Swapping

Members-only home exchange
TrustedHousesitters

The House & Pet Sitting App
Vrbo Owner

Manage your vacation rental
Mapstr – Save & Follow Places

Restaurants, cafes, guides ...
Vélib', app officielle

Travel
Couchsurfing Travel App

Travel
Nannybag - Luggage Storage

Luggage storage everywhere
park4night.com

Travel
SNCF Connect: Trains & routes

Train tickets & timetables
OUIGO : Billet de train & Gare

Travel

HomeExchange - House Swapping

Home swap when you travel

Ratings & Reviews

What’s New

Version 8.6.2

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

You Might Also Like