HONK Partner 4+

Name: HONK Partner
Rating: 2.3 (255 reviews)
Author: HONK Technologies Inc.

HONK Technologies Inc.

- 2.3 • 255개의 평가

- 무료

설명

Turn your available downtime into an additional revenue stream by using the HONK Partner app to get connected to stranded motorists near you in real-time. By using the HONK Partner app you will get alerted of a job directly to your phone or tablet whenever someone near you needs assistance. With all job details presented in the app PRIOR to dispatch, you have the freedom to choose whether or not you want to take the job based on your availability.

The HONK Partner app is available for towing and roadside dispatchers and operators. If you are a motorist and in need of towing or roadside, download our HONK - Tow & Roadside On-demand App.

>> I’M A TOW TRUCK OPERATOR. HOW DO I GET STARTED?
You’ll need to sign up to become a towing and roadside Partner at joinHONK.com first. Once you sign up we will walk you through the steps on how to download the app and add other operators so that you can start taking jobs with HONK.

>> EARN ON YOUR OWN SCHEDULE
Earning money from multiple sources is essential to growing your business. With HONK, you can take jobs when you want, where you want, and how you want so that you can maintain the flexibility and freedom to manage your core business effectively. No penalties for declining jobs.

>> GET PAID INSTANTLY
Get an alert, complete the job and get paid. It’s that easy. HONK leads the industry with 95% of payments being sent via direct deposit or digital credit card within 24 hours of a job’s completion.

>> SPEND LESS TIME DRIVING TO AND FROM
Driving long distances to a customer is inefficient. With the HONK Partner app, you are alerted of jobs that are close to you in real-time, minimizing the time you spend driving to a customer while maximizing the time you spend assisting a customer. Shorter driving distances also means less wear and tear on your trucks.

>> COMMUNICATE WITH YOUR CUSTOMERS DIRECTLY WHILE ON ACTIVE JOBS
Job location changes, ETA status updates, cancellations, and customer communications are handled directly through the app so you don’t have to waste time calling us or the customer whenever there is an important update during an active job.

2024년 8월 13일

버전 4.4.4

Enhance customization options, improve backend integration, and refine UI elements to provide a better user experience.

2.3/5

255개의 평가

A couple suggestions

Make the app capable of turning into landscape mode so it will work on a sideways iPad that is mounted. I’m not going to re-mount my iPad and app is hard to use sideways. Also, allow multiple logins so it can ring my phone when I’m out of the car and iPad at same time while I’m driving or in the car. Multiple logins would also allow me to take pictures/video on my phone when out of the vehicle without taking the time to unstrap my iPad. Also add a profile settings tab so a driver is able to update a phone number or other personal info. Customer service is impossible without a phone number so the app needs more options. Other than the above suggestions, Honk is great to work with and I’m happy to be a provider.

Tracking/updating status in app

The app requires you to have location services set to “always available” so they can track your location and see when you arrive to a job, but they fail to mark you as “on scene” when you get to a job. You can also only mark a job complete after “arriving on scene” so if they fail to mark you on scene and you perform the service you can’t mark it complete. Once complete you can call and let them know the service was complete, but you will be 5-20 minutes “late” on your ETA which will affect your provider score. The advantage of this app is they’re the newest motor club and technologically the most advanced, but all the old school clubs use towbook which blows honk out of the water on user interface. Yes you can connect honk to towbook however if they call to offer a job it will not be received on towbook, only through the honk app, resulting in issues. I hope honk will fix these issues, but reviews from years ago would suggest they will not. Great concept; horrendously executed.

Honk partner app experience

This app is the worst it makes your phone have the most annoying nonstop car honking sound and you are unable to change it and it goes off all hours of the day and night. I think 99% of the jobs that you are notified with are fake to make it look like customers are in need of help to get you to use the app. It shows a lockout is less than one mile away and I can be available right away but the jobs are never given. The very few times a job is received payment is never a issue but the payout to do a lockout on a Sunday at 3am is around $30 so I’m not using this app any more. They require you to pay and signup for a massive amount of insurance to do business with them but only pay $30 for a job and only one job every four months.