This version fixes a bug effecting iOS 11 users with Apple's new HEIF (High Efficiency Image Format) set to ON. When enabled, this causes service request submissions to fail, resulting in duplicate issues being submitted.
This bug has been squashed.
Ratings and Reviews
I sent in a report with a short video of a leaking fire hydrant. The very next day there was someone fixing the hydrant, and I also received a phone call to report that the problem was resolved. Wow! That’s awesome follow through!
I have to say that the missing “no parking” sign which someone else had initially reported (and I added to) took several months to repair, but I’m glad it was finally done. I wish they would’ve kept the progress updates on the app. It pretty much disappeared at some point because newer reports took its place, and it only said something like “referred to department” for months.
Overall, the app makes reporting problems effortless and seems to get things done.
Don't let the bad reviews sway you, those reviewers discredit this app due to city rules and policies, not for the effectiveness of this app. The app does exactly what it was created to do, make it quick and easy to file a report. I've had a quick response to multiple reports that I've filed and have to give high remarks for the follow up calls that I've received during and after the report. Great job guys!
Removal of diseased Trees
Reported a diseased Hong Kong Orchid tree on our street during the month of February. First, an Arborist assessed the tree problem and determined two trees needed removal. In the month of April, both trees were removed. It took the C&C team almost all day, but the job was done with excellent workmanship and excellent proficiency. And the cleanup was excellent too! Thanks!
With Family Sharing set up, up to six family members can use this app.