hoopla Digital 12+

I really think I could like this app of hoopla if you would fix a few problems. I use the Libby app and really like it. So I thought I would try hoopla as a second choice to Libby since they’re both related to the library. The first problem is I like to read my books with the two column choice. So when I select that option on hoopla, it duplicates a lot of sentences and paragraphs. And that happens too often for me. Then comes the bookmark, which is laughable. Sometimes the bookmark will take you to where you’re supposed to be and sometimes it won’t. You need to set up your bookmarks like Libby does. So that your bookmark tab is showing the whole time you are reading that page so it reminds you to disable the tab, while you are reading. the way you have it set up is very awkward. Another problem is that when you quit reading for a while during the day, or power down for the day, a lot of times when you go back to read, you have to start from the very beginning, instead of taking you right to your place that you left off. Another situation I ran into , when you go to the area where you read a few paragraphs of what a book is about so you’ll know whether you want to choose that book or not. A lot of the words are running together. Is there no proofreading? like I said, in the beginning, I think I could really like this app of hoopla, but the website itself needs quite a bit of work.

I am OBSESSED. I am a public library director so the I have helped the library make this possible for our community. If your library doesn’t offer it, ask!
Unlike other providers of digital content, though also amazing in their own right, Hoopla offers ebooks, audio books, comics, tv, music, and movies. All items in their catalog are instantly available- no wait! How many check outs a month is set by your library as its free to the user and paid for by the library but its a great compliment to other digital platforms! The app’s interface is easy to use and they are constantly improving it. You can download ebooks and audio books to your device for the 21 day check out so you can listen even when you cannot stream. If the item “falls off” after your checkout (because 50 hour audio books are a thing), you can re-borrow and it picks back up where you left off! You don’t have to start over. There are even more benefits I haven’t mentioned!
And from the backend as a director, working with the staff at MidWest Tape is awesome; quick to answer questions & reach out for support. It’s easy to access your portal and check stats, make changes to checkout limits and controls, and review spending.
I can’t say enough nor can my patrons!! We love it! CHECK IT OUT!

Originally I liked the Hoopla app. Now not so much. It seems to be having what I consider insurmountable annoyances. It first started with the app freezing right in the middle of a book. I switched from using the app to read a book to just clicking on read now without using the app. That worked for a while but is now doing the same thing. Very frustrating when you have only so much time to read and then it freezes and you can’t. It isn’t my device at fault either since it happens not only on both tablets I use but also on my phone.
I’ve written to them twice with no response about this problem. I was sure they would fix it but no such luck.
Also it doesn’t sync between devices. The other library apps like Overdrive will pick up whatever page you’re on when you change devices. Not Hoopla. I’m sorry to say. This means endless scrolling page by page in order to get to your current page.
Oh and the latest annoyance is after reading maybe 10 pages a banner pops up and you have to click out of the book, it comes up with the download page and you then have to click on resume in order to keep reading. It’s almost enough to quit using this app. The only reason I come back to it occasionally is they have some books that the other services do not..if you want to try an app that works the way it should try Libby. They’ve got their act together.
Merry Christmas one and all. Hope the powers that be read this and fix these basic problems.