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Efficiently manage incoming messages from different social networks in one feed and deliver timely responses.
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"This is no doubt the best client for professional social media users" – Engadget
"The app looks lovely, and if multiple [social] accounts are your thing, it works wonders." – MacWorld
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- Improved messaging and pre-publishing checks when you're publishing a message to Instagram through the push notification flow.
If you like the improvements in this version please leave a rating. If you experience any issues or want to give us feedback, tweet to us @Hootsuite_Help or visit http://hootsuite.com/help. We're happy to help!- Improved messaging and pre-publishing checks when you're publishing a message to Instagram through the push notification flow.
Ratings and ReviewsSee All
Hootsuite used to be good. I’ve been using the app for a really long time and it was very easy to schedule posts to instagram and facebook. It saved me time. But after the last update, dear lord is it hard to do anything around the app. First, my notifications to instagram started to disappear. What!? If I tapped the notification and the image just didn’t want to load, the notification and the post would disappear without posting! (Thanks). So I got angry and deleted all the scheduled posts, and lo and behold! Posts that didn’t appear on the stream were still getting posted to Facebook. 2nd What!? Now that I just keep forgetting to schedule posts, I decided to give this a try again, but ohh, it’s like they don’t want to handle my content, because the newest version simply REFUSES to upload any videos. 3rd What!? The first time I tap the video, it “pretends” to upload, then it doesn’t appear as media, then when I try to re-upload, tapping the video doesn’t do anything. It’s like the app flags it as uploaded and just doesn’t bother to try again. I tried force-closing the app, and even restarting the iPad to no avail. From a developer to another, this is unacceptable to have as a prod product. Please keep track of the bugs, and actually deal with them before posting a new version!
Don’t Get Tricked!!!!
I signed up for the 30-day free trial and immediately was not happy. It’s great that you can schedule posts but a message went up within the week saying that the app would no longer be able to support location services (meaning I can’t tag the location). Soon after, I got a notification saying hashtags would not be supported. I’m not sure that any of these things actually ceased to be supported but the doubt was enough for me to stop using the product. I tried to cancel but of course there was no clear way to cancel so I waited for the warning email that is promised on the website Q&A section, figuring there might be some instructions there. Suddenly I am charged and my bank calls to ask if it’s a fraudulent charge. Of course it is!!! But they can’t hold the money bc I didn’t know you should use a debit card for free trials. I went to customer service and they put it on me saying I’m “responsible for managing” my card. I was lead to believe I would get the email and I could manage the account from there but I never did receive that email. No responsibility was taken on their part and I have screenshots of everything to prove that they did not deliver what they promised and I should not have to pay for something that was not agreed upon. Anyway, get FOLLOW ADDER instead. It’s much more reasonably priced and does more work for you. It supports hashtags. Oh and they don’t lie!
I signed up and downloaded Hootsuite and never could figure out how to use it. Whatever, that’s fine, but I’ve tried on my own to cancel through the app and thought I’d cancelled. Looked at my bank account today and it seems I’ve been being billed for a while. I contacted them by email asking twice to have my account cancelled. Both times was told I have to do it online. I go to the mobile version of the site, can’t cancel. I changed it to desktop mode and it’s so buggy I still couldn’t find a way to cancel. Called their service number, sat on hold for 10 min and then left a message. They say they’ll call back “in order of your call” and it’s been 2 hours during their business time. I’ve spent most of my day just trying not to be charged again and I’m still apparently signed up :/
- Hootsuite Media Inc.
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- Social Networking
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