The virtual Hop card for Apple Pay is here!
- Add a Hop card to your Wallet app
- Pay your fare instantly with your iPhone or Apple Watch
- Save money by earning month passes as you ride
- Available for Adult, Honored Citizens and Youth
With Hop Fastpass, paying your fare on TriMet, C-TRAN and Portland Streetcar is fast, easy and convenient.
TAP AND GO
Hop is that simple: Just tap and go. Instead of carrying a plastic Hop card, tap your phone on the green Hop reader whenever you board a bus or train. After a split second, you’ll see a green checkmark and hear a chime — that means you’ve paid your fare and you’re good to go!
Note: If you have both a credit card and a Hop card in Wallet, the Hop reader will charge the Hop card.
SAVE AS YOU RIDE
With Hop, instead of buying passes in advance you earn them as you go. All you have to do is ride. So you get the savings of a pass, without the upfront cost. You’ll never pay more than a day pass in a day or a month pass in a calendar month.
A virtual Hop card lets you use the reduced Honored Citizen and Youth fare, as well as Adult fare, when paying with your phone.
EASY SETUP
In a few easy steps, we’ll set up your account, add a payment method (or simply use an existing credit/debit card in Apple Pay), and add your new Hop card to your Wallet app.
Use the Hop app or website to manage multiple virtual and plastic Hop cards, see recent transactions, load money on your Hop cards, or set up Auto-Load so you’re never stuck without fare. You can also keep track of your balance, your time remaining on your ride and your progress toward earning a day or month pass.
A new virtual Hop card costs $3 (just like a plastic card), but there’s no charge to convert an existing plastic Hop card into a virtual card.
REMEMBER: Tap every time you board, including transfers. Your tap is your proof of payment.
Using an iPad? You can download the Hop app to manage your Hop cards, but the Virtual Hop card is available for iPhone and Apple Watch only.
While i appreciate some of the aesthetics in the newest update, I find it deeply, intensely frustrating that the “trip tools” feature now opens into a browser window instead of just being integrated into the app like it was previously. You just made my life that much more annoying. Thanks.
Developer Response
Hi MarsQuid — thanks for the feedback. This change helps avoid issues we were seeing with things like saving favorites, navigation and overall reliability. For the best experience, we recommend adding trimet.org to your home screen so it opens full-screen like an app, but in Safari, not the Hop app. You'll just need to re-save your favorites once after making the switch. We know this is a change from before and appreciate your patience. If you need help, feel free to contact us at support@myhopcard.com.
Terrible Update
frog.goblin
This app used to be so convenient and easy to use. I could view my hop card and easily load money onto it, as well as track bus lines and plan trips. After the update it is really only for managing your hop pass and has almost no usability beyond that. The trimet tracker opens to a separate browser instead of being viewed in the app, and the navigation in the app itself is much more clunky and frustrating to use than it used to be. Before this update I would have give this app a 4 star, but after the update it barely deserves 2
Developer Response
Hi frog.goblin! We know this change has been frustrating for some riders. As you may know, trimet.org is a separate web app and it was causing problems for some users having it open inside the Hop app -- it was essentially opening an app inside an app. Tip: You can add trimet.org to your home screen so it opens full-screen and works just like an app-store app. That keeps all your trip tools a tap away. You’ll just need to re-save your favorites once after making the switch (but they'll stay saved after that). Here's how to do it: https://tinyurl.com/ypktzn8m
Bad update recently…
Cornsky
I can’t remove old cards and the process to load money is now excessive and convoluted. So, I have to swipe through a card I haven’t used in years to button-smash my way into loading money onto my current card. This definitely isn’t worth the hardly-improved graphics for the app. Please revert us back to the old version.
Upgrade is terrible
Bummy Ro
The new update is horrible and inconvenient. I’m not unable to save stops on the app like I was able to before I updated the app. I used to be able to easily track all the busses and had all the stops saved and I accidentally updated the app and it deleted all that.. now everytime I try to track a bus it just switches me over to browser with is useless. What’s the point of owning the app now? Please switch app back to old format please!!
New design, with improved accessibility and security for managing fare payments.
Version 3.0.1
The developer, TriMet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
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TRI-COUNTY METROPOLITAN TRANSPORTATION DISTRICT OF OREGON
