Hopthru 4+

Can you set it where we can update our phone number

There should be more clarification on what specifically is accepted in terms of the San Francisco Bay Ferry. Although this app may help speed up the clock, there’s nothing here telling customers everything they need to know.

For example. For Oak/Ala services, customers do not always know that tickets get checked at their destination so they activate their passes early and they expire before their tickets actually get checked.

More importantly, what should be addressed is that these tickets do NOT work for Ballpark services at the Oracle Park (long story short). As the year picks up, there will be a lot more business and the last thing wanted by anyone is confusion.

I don’t know how other services work for this app, but I think everything should be made clear for every option given.

I was so happy when our transit system started using Hopthru for ticketing. It makes things so much easier. And the app is so easy to use!