iPhone Screenshots

Description

Answers and care made simple

The Horizon Blue app offers easy access to your insurance information, including benefits, coverage details and status of your claims. On-call Horizon BCBSNJ support is always at your service to answer your questions or concerns.

You can also chat with a nurse or see a doctor virtually directly on your mobile device.

The Horizon Blue app is free and lets you:
• Access the details of your plan
• Speak with a nurse or doctor
• View and print ID Cards
• Locate doctors and hospitals
• Easily track your costs
• Get quick claim status updates

What’s New

Version 2.330

We’ve redesigned the Doctor and Hospital Finder to offer a significantly easier way to search and locate a provider.
Along with some bug fixes and enhancements to feature functionality.

Ratings and Reviews

4.3 out of 5
809 Ratings

809 Ratings

Breanna Little ,

Convenient...could be a little better.

Overall, I really like this app and use it frequently when it comes to searching for in-network doctors and staying on top of my claims. Sometimes it can be a little buggy. I wish it would let me download my insurance card to Apple Wallet properly but it always crashes the app if I try. Please fix that! I tried everything to make it work in case it was user error...might be the app itself!

I would also like if there was a section where I could keep office information at the ready, sort of a “Favorites” tab where I could pull up the contact information of any of my doctors quite quickly. Would also love if I could manually enter dates of office visits with the ability to add notes to each entry.

Developer Response ,

Hello Breanna

Thank you for letting us know about the issue.

We are happy to let you know that the issue has been fixed. You can download the latest version of the HorizonBlue app and add your ID Card to your Apple Wallet.

We hope you will consider rating us again!

As a matter of fact we do have the feature for adding a bookmark to the physicians in our upcoming releases and this is great user feedback! Thank you very much!

TaylorVaughn1 ,

If I can’t pay, it doesn’t stay.

I just installed the app today because the online mobile site wasn’t loading and showing an error message. I notice there was an app so I downloaded it thinking I could go to payment center to make a payment. It’s as if you have everything I need so far, except the payment center. Why make an app but not include the payment center. If there is a way to pay my bill through the app, please someone let me know, cause I googled it and it kept coming back with results for the online site. Also, how do I enter in a question I have for the FAQ board if there is no place for me to search/ask a question about anything? I just see the top asked questions (which was not a lot), and nothing I’m looking for. I feel as if this could be a great app and I would use it more then the online mobile app if the app wasn’t flawed as much.

Developer Response ,

Hello Taylor,

Thank you for your feedback. We are in the process of releasing the Bill Pay functionality through the HorizonBlue app. We are adding new functionalities to our app monthly and totally understand your frustration of not seeing Payment center. Rest assured, this will be added soon enough!

Carsonet ,

A couple of things to fix

The app crashes when trying to save ID card to my Apple wallet. I didn’t know that I wanted it in my wallet until it was offered as an option by the app. Then it didn’t work, so my hopes were dashed.

Also the App Store has a link that is labeled App Support that only takes you to the Horizon site and offers no support for the app.

Developer Response ,

Hi Carsonet
Thank you for letting us know about the issue.

We are happy to let you know that the issue has been fixed. You can download the latest version of the HorizonBlue app and add your ID Card to your Apple Wallet.

We hope you will consider rating us again!

Please contact us at 1-888-777-5075 and select option 2 if you need support from us.

App Privacy

The developer, Horizon Healthcare Services Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
Horizon Healthcare Services, Inc
Size
162.3 MB
Category
Medical
Compatibility

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
17+
Frequent/Intense Medical/Treatment Information
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like