No longer will weather, transportation, wait time or work be a barrier for currently enrolled Horizon Health Services patients to receive care. Horizon tele offers easy to use technology that allows us to bring safe, secure and life-changing treatment directly into people’s homes or any private place they choose to access it.

Horizon tele offers mental health and addiction counseling, along with psychiatry services from the use of a phone, tablet, or computer. Our New York State licensed health care professionals are experienced in their field of work and use interactive audio, video and other electronic media for diagnosis, consultation and/or treatment for both therapy and psychiatric services.

If you are interested in receiving counseling services from Horizon, please call (716) 831-1800 today for more information.

There are many reasons why people choose Horizon tele:

Convenience: Be seen when and where it works for you without the hassle of taking time off from work or sitting in waiting rooms. Our team has appointments throughout the week, including evening appointments to accommodate your schedule.

Safe and secure: Unlike Skype or FaceTime, our technology is HIPAA-compliant and protects your personal information.

Completely private: Your session on Horizon tele is strictly confidential. Sessions are never recorded and you have control over whether you invite family or friends to join your online video call.

Easy to use: Horizon tele works on any computer, tablet or smartphone with internet access and a webcam. Plus, we offer support for tech issues and troubleshooting.

Horizon tele is here for you and your family when you need us most! Together anywhere.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 12.6.006

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
638 Ratings

638 Ratings

Scott Doran ,

One on one

I felt like I can trust my counselor and my experience was extremely refreshing and helpful. I have more hope and motivation now after speaking with her and also excited about being able to be extremely honest with her.

patricia keller ,


I thought it was better than just talking on the phone. Seeing my counselor was a good thing. It was more personal. I liked it.

Darcy_Swens ,

Love tele health

I have learned to really prefer tele health over in office visits . I want to continue using it !!

App Privacy

The developer, HORIZON HEALTH SERVICES, INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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