Inspiring Staff to Create Unforgettable Guest Experiences
Hotel Front Desk helps hotels of all sizes focus on customer service and increased guest satisfaction scores by ensuring your hotel staff knows in real time every issue at the hotel level. No more miscommunication. Say good bye to the clunky logbook and the deciphering of all those handwritten notes. With this completely mobile solution, Hotel Front Desk will give you instant access to all details you need to run a successful, smooth operation. From a new sales lead to a work order in a guest room, this iOS mobile app requires nothing more than your operations team being equipped with iPhones and/or iPads. No expensive software to install. No lengthy learning curve. Finally you, the hotel operator, will be completely involved in all the details ensuring that guest satisfaction at your hotel is at its highest!
“I sleep better knowing that my staff is collaborating and communicating effectively. Being able to check on the status of any guest request or work order with a simple tap of the app from my iPhone or iPad at any time of the day or night is a huge relief.” – Hotel Owner
Hotel Front Desk Benefits:
No software to learn, easy to use, no time or money spent on training
Eliminate lapse in communication
Greater customer satisfaction with attentive staff
Ability to know what is going on at your hotel without actually being there
Save time and money with faster decision making
Intercept customer issues resulting in greater customer satisfaction
Cost control with constant oversight of maintenance and expenses
Increase room revenue with fewer refunds and adjustments
Smoother shift changes with all staff always in the know
Hotel Front Desk Features:
Made by a hotelier- designed with standard hotel language that we are all familiar with
Beautifully designed welcome page feels like you are at your front desk
Intuitively created with easily identifiable icons for Work Order, Tasks, Notes and Logs right on your homepage
Completely customizable- use our departments, hotel areas, vendors, task types or add your own
One-tap functionality to quickly open Work Orders and Tasks that sends immediate notification to assigned staff members
Easily create, sort and track log entries
Minor bug fixes.
Ratings and Reviews
Hotel Front Desk App
The app is extremely efficient and has kept our front desk easily communicated and up to date on all events.
Hotel Owners and Managers would be crazy to pass on this.
I was sitting around one day messing around in the AP store and came across this AP.
I am a hotel manager of a 79 room hotel and can say that this AP is a dream come true. My New Years resolution was to become more organized and streamline anything that I can. This program answered 90% of my concerns. This Mobil AP is amazing. I've used others and found them to be TOO busy and took way too much time. This is easy to use and the team loves it.
The support you get from the company is beyond amazing! They have always been available to help.
The best thing about this program is that you can customize it to your hotel and needs. None of the other programs let you do that.
The price is more than worth it. It's already paid for itself in saving time, effort, and energy.
This is a wonderful app to use in your hotel. You can keep in touch with employees on and off the clock, and can hold each employee accountable because of the new feature where you can see which employees have seen things written in the app. This is a great and easy way for managers to see everything going on in their hotel. Absolutely love this app.
With Family Sharing set up, up to six family members can use this app.