Booking.com: Hotels & Travel 4+

Hotels, flights & car rentals

Booking.com

    • Free

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Description

Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world!

Search for hotels, motels, and vacation homes

• 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay
• Search by city, attraction, landmark, or hotel name with just one tap
• Filter by price, review score, amenities, and other things important to you
• Find your stay last-minute or book it far in advance

Find a great travel deal

• Daily deals for every budget
• Free cancellation on most rooms
• Browse over 135 million verified guest reviews

Manage your booking on the go

• Get paperless confirmation
• Make changes wherever, whenever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times, and write reviews
• No booking or credit card fees

What’s New

Version 36.0

Thanks for using Booking.com! This update contains several bug fixes and performance improvements. Enjoy the latest and greatest version of our app.

Ratings and Reviews

4.8 out of 5
819.6K Ratings

819.6K Ratings

Nagi Elmasry ,

Fantastic resort, second to none management and customer service

Simply put, look no more for a resort in Sahl Hashish. Stay here and you will be treated like you are the only guest. This resort boasts five restaurants serving delicious food. International, oriental and Italian cousins are all available.
Hats off to Mr. Mostafa, the assistant Reception Manager. You will find him in the reception. Actually he will find you and greet you with a great smile and will make your stay pleasant. He gave us a quick orientation and made sure that we get the rooms we liked. He is the right man to take the “ice” out of “service”.
You will find Yoga and Zomba classes by trained professionals. Nightly entertainment is by highly qualified teams. Fire work shows fly boards, DJ. Alas too much to mention. Golden Buddha is a night club in the same resort with great atmosphere.
I can’t say enough about our satisfaction with this Resort especially with Mr. Mostafa.
Congratulations for a job well done!

Disgruntled Sohnrey ,

Comfort Inn and Suites

We won’t ever stay here again. First off, I reserved a King Suite. They gave me a double Queen. I called the front desk and the little gal lied to me about the computers going down , so she couldn’t check. She then said well, you paid so your problem. Ok, so I check the room. We have a broken main outlet ( exposed wires too) and the three outlets on the wall were out. Major OSHA issue. I go in person to the front desk to change rooms , since now they put a room full of partying neighbors next to us.
Now, I’m getting the room we originally reserved ( really).Our 2nd morning, No water ( the water pump is broken). Now we have a toilet that filled with dirt and sediments after it was fixed. We leave and return to no maid service was done to clean it, no fresh towels, no room coffee given. Simple things I paid for. Had to go find a maid cart and replace everything myself, since that what the young man at the front desk said to do ( another really). I also was also shocked to come upon a manager being very rude with her front desk person while the lobby was filled with patrons waiting for their bagged breakfast like she couldn’t put the customers first. In all my years of hotel stays, this by far was the worst experience ever. I’m getting up in my years and had a tough time changing the rooms by myself, hunting down towels and coffee , going to the front desk for way too many things. Oh, yeah they deactivated my room key. Had to fix that too😢

Developer Response ,

Hi Disgruntled Sohnrey and thank you for letting us know about that. You can leave your review of the hotel from our App menu : "Bookings" or contact our 24/7 Customer Service and we will be happy to send you the hotel review questionnaire. Kindly find our contact details by clicking on the ‘Customer Service help’ option from the menu of our app.

GajSuntra ,

Booking is a fraud

My parents made a reservation at a hotel in Winchester, England, then cancelled on time to not get charged, per the terms of the reservation. They received an email confirming it was cancelled and that no charge will be made. To their surprise, one week after the cancellation they got charged the full amount of €240 a night. Then the nightmare began. Calling booking customer was a horrendous experience. Every person picking up the call would tell us a different story. They would say they did not charged it, or that it corresponded to another reservation (which it didn’t), or they would acknowledge it was a mistake and that they had to wait. We also called the hotel which confirmed that on their end they never charged us and therefore it had been Booking making the charge. After one month of about 17 calls with Booking customer service and sending bank documents to proof that the reservation had been charged to their bank account, finally my parents bank was able to present a complaint to Visa, providing all the documents, and they received the refund that Booking would deny them over and over again. This was an absolute fraud on the part of Booking and my family members and myself will never use this app again, period. There are lot of people in travel forums sharing similar experiences. Bye bye Booking.

Developer Response ,

Hi GajSuntra, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you. Kindly find our contact details by clicking on the ‘Customer Service help’ option in the menu of our app, we'll be glad to look into this for you.

App Privacy

The developer, Booking.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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