Hotmoon 4+

The app won’t let me create more than one schedule without saying there is a conflict with my other saved schedule. No matter what I try, it says there is a time conflict even when there isn’t.

We are very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.
If you need help, you can contact us by email at support@hotmoon.com.

There needs to be an option to change from Bluetooth speaker mode to cocoon mode from the app. What’s the point of an app if I still need to get up to go to the machine? Also, I found myself frustrated with sounds that had so much potential but we’re just way too repetitive and fake as a result. Specific examples are the thunder, cat purring, birds chirping, waves, etc.. each sound was back to back to back noise with no room to enjoy the first time it played. I like to hear the sound of the waves pulling back after they crash, but that sound was completely overridden by another wave coming in. It was so unnatural, as waves aren’t that repetitive in reality. Instead of being peaceful, it made the noises… noisy. And annoying. There needs to be 1 or two seconds before the sound repeats

Thank you very much for your suggestions. The Hotmoon team will continue to optimize and enhance the user experience of software, hardware and content.

There needs to be an update to the schedule feature that will allow you to schedule your created favorites from the cloud options instead of just the ones on the machine. There is a timer setting but mine never runs the full hours without it stopping and having to turn the sound back on. I keep the machine plugged in at all times on a bedside table. Also, a wall adapter plug should be included with the purchase of the product.

There may already be multiple schedule settings allowed but if not, that should also be an option.

You should also be able to edit your favorites rather than having to delete the entire thing and start over.

The sound machine otherwise is fantastic and the options are endless with the use of the app!

Thank you very much for your suggestions and recognition. This will be the driving force for us to continue improving our product experience.If you need help, you can contact us by email at support@hotmoon.com.