The Hotwire Fision app provides access to your account, entertainment features, and support all from the convenience of your smartphone or tablet!

Entertainment Features:
• Remotely schedule & manage DVR recordings
• Program search to find & record shows more easily
• Guide search with Watch on TV options
• Control your TV with the Fision software remote
• View your channel lineup
• Access TV Everywhere Apps

Account Features
• Manage account details
• View and pay your bill
• Set up Auto-Pay
• Setup Paperless Billing
• View payment and statement history
• View your installed services
• View products and services available

Support Features
• Contact customer service via phone or live chat
• View videos & FAQs on various topics
• View, manage & troubleshoot set-top box issues
• Check for outages reported
• Send app feature requests, issues or feedback
• View account manager profile

What’s New

Version 1.5.7

Minor enhancements and Improvements for scheduling

Ratings and Reviews

3.0 out of 5
55 Ratings

55 Ratings

Xcutter ,

Remote needs Improvement

The remote would be great if not missing a key element. No sound control. Please add

olblueeyes1 ,

Saving credit card or debit card information

I have not been able to save any credit card or debit card credentials on my iPhone X max after paying my bill as there is a message saying not able to save credentials. Is this an on going problem that’s known or is it specific to my phone which I don’t think ii is. Exactly what is the situation with this?

MD18 ,

Good start to a new app

Good start to a new app, however. The quality assurance team missed in the security wording, there are some misspelled words. Also on the remote controls section, there’s no volume control or mute tab. I know with all the different TV’s, the app remote can’t do everything.

App Privacy

The developer, Hotwire Communications, Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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