HPN & SHL 12+
Health Plan of Nevada, Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Keep track of your health plan information. Anytime. Anywhere.
The HPN & SHL App is a secure way to manage health plan information on the go. Use this convenient service to:
- Find out who is on record as your primary care provider (PCP).
- View, download and email your health plan ID card.
- Save your health plan ID card to your wallet.
- Check the status of a claim, prior authorization or referral.
- See your copay, deductible and out-of-pocket expenses, if applicable.
- View invoices and pay your premium, if applicable.
- Find out who is on record as your primary care provider (PCP).
- Search for a doctor, specialist, facility or lab.
- Talk with our advice nurse. Available 24/7.
- Launch a virtual visit 24/7. No appointment needed.
- Get step-by-step directions to contracted urgent cares and hospitals near you.
- Secure chat with a Member Services representative.
- Access your health records.
- Update your contact information and address.
- Select communication preferences.
- Save your password with Touch ID or Face ID.
We’re continuously adding new features and functionality to improve your experience. Check back regularly.
Your personal medical information is confidential and is only available to you and your provider. To get started, download the app and sign in with your HealthSafe® ID. First-time users will need to create an account.
You must be a Health Plan of Nevada or Sierra Health and Life member to use the app.
What’s New
Version 1.5.3
Members on Individual policies can now view and pay their premium through the app. Also view your personal health summary, see what's new, and more!
Ratings and Reviews
Can’t load to Apple Wallet
My wife and I are both experiencing the issue of being unable to load our HCP cards to Apple Wallet. There’s a button on the app to dl the cards and nothing happens. Deleted and reinstalled the app and it still doesn’t function properly.
Completely unacceptable
I am an active member, not a new user. Last week I was able to log in, but the payment option was broken — you click on “Make a payment” and nothing happens. This week I can’t even get into my account because the app blocks my access. This is absolutely unacceptable for an insurance company. I have to pay my premium, and instead I am forced to waste time struggling with your broken system. This app is a circus and the worst I’ve ever used.
At My Fingertips
So much better than having to get to a computer to get the info I need. Log-in process was easy. Grateful to have my insurance activity and ID card in my phone.
Developer Response ,
Thanks for sharing. We appreciate hearing from our members.
App Privacy
The developer, Health Plan of Nevada, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Health Plan of Nevada, Inc.
- Size
- 113.7 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 14.2 or later.
- iPod touch
- Requires iOS 14.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- Copyright © 2024 United HealthCare Services, Inc. All rights reserved.
- Price
- Free