HPN & SHL +12

Name: HPN & SHL
Rating: 2.4 (29 reviews)
Author: Health Plan of Nevada, Inc.

Health Plan of Nevada, Inc.

Desenvolvido para iPhone

- 2,4 • 29 avaliações

- Grátis

Capturas de tela do iPhone

Descrição

Keep track of your health plan information. Anytime. Anywhere.

The HPN & SHL App is a secure way to manage health plan information on the go. Use this convenient service to:
- Find out who is on record as your primary care provider (PCP).
- View, download and email your health plan ID card.
- Save your health plan ID card to your wallet.
- Check the status of a claim, prior authorization or referral.
- See your copay, deductible and out-of-pocket expenses, if applicable.
- View invoices and pay your premium, if applicable.
- Find out who is on record as your primary care provider (PCP).
- Search for a doctor, specialist, facility or lab.
- Talk with our advice nurse. Available 24/7.
- Launch a virtual visit 24/7. No appointment needed.
- Get step-by-step directions to contracted urgent cares and hospitals near you.
- Secure chat with a Member Services representative.
- Access your health records.
- Update your contact information and address.
- Select communication preferences.
- Save your password with Touch ID or Face ID.

We’re continuously adding new features and functionality to improve your experience. Check back regularly.

Your personal medical information is confidential and is only available to you and your provider. To get started, download the app and sign in with your HealthSafe® ID. First-time users will need to create an account.

You must be a Health Plan of Nevada or Sierra Health and Life member to use the app.

14 de fev. de 2024

Versão 1.3.0

- Update for Health Record data and security authorization

2,4 de 5

29 avaliações

Non-functional nonsense app

Sure. I applaud you for improving the UI but in response, the app is glitchy and the payment tab (arguably the most important feature) does not work at all.

Thanks for sharing. We appreciate hearing from our members. We will give your feedback to our technical team.

At My Fingertips

So much better than having to get to a computer to get the info I need. Log-in process was easy. Grateful to have my insurance activity and ID card in my phone.

Thanks for sharing. We appreciate hearing from our members.

What happened?

HPN - this app isn’t even functional in the most simplistic and rudimentary of ways. I’m unable to merely select a Primary Care Provider. This should be a basic feature, and yet it literally does not function whatsoever.

I get that app design is hard and it can be costly but… why even have an app if it cannot be used by paying customers?

Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

Health Plan of Nevada, Inc., responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.